Morgan Kaufman
Pinellas Park,FL
Summary
An outgoing, attentive and charismatic bartender who is knowledgeable and passionate about beers, cocktails, and wines. Seeking the opportunity to express my creativity and share my knowledge while joining an environment to grow and flourish in.
Overview
13
13
years of professional experience
Work History
Lead Bartender
Great Divide Brewing And Roadhouse
05.2022 - 02.2024
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Increased sales with innovative cocktail creations and upselling techniques, leading to improved overall revenue.
- Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
- Bar sales ran 6,000 to 10,000 daily.
Mortgage Loan Processor
K2 Lending
04.2020 - 12.2022
- Improved loan processing time by streamlining the application review process and enhancing communication with clients.
- Assisted underwriters in approving loans by verifying financial information and ensuring accurate documentation.
- Reduced loan application errors by implementing a thorough quality control process for all submitted applications.
- Enhanced client satisfaction by providing timely updates on their mortgage loan status and addressing concerns promptly.
- Ensured compliance with federal lending regulations through meticulous attention to detail during the loan processing phase.
Lead Bartender
Lodos Bar And Grill
02.2017 - 03.2020
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team..
- Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
Lead Bartender
Shades Bar And Grill
08.2011 - 01.2017
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
- Assisted in menu development, incorporating seasonal flavors and trends into popular craft cocktails.
- Participated in local community events as a representative of the establishment, promoting brand visibility and fostering new business opportunities.
Skills
- Engaging personality
- Highly reliable
- Liquor, beer, and wine knowledge
- TIPS Certified
Accomplishments
Honored in the Rosemary Beach Magazine for being a well-known bartender in the local industry scene with mentioning of unique cocktails and an easy-going personality. Also was featured in the Avid Golfer magazine for Bartender of the Month December 2010. Most recently won a local bartender competition which the cocktail was featured in RNDC seasonal cocktail advertisement.
References
Upon request
Timeline
Lead Bartender
Great Divide Brewing And Roadhouse
05.2022 - 02.2024
Mortgage Loan Processor
K2 Lending
04.2020 - 12.2022
Lead Bartender
Lodos Bar And Grill
02.2017 - 03.2020
Lead Bartender
Shades Bar And Grill
08.2011 - 01.2017
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