A people-oriented young professional looking to bring tenacity and perspective to a dynamic work environment. Strengths include communication, adaptation, and winning others over (CliftonStrengths Assessment).
Overview
3
3
years of professional experience
1
1
Certification
Work History
Communications Coordinator
Majestic Photobooth
09.2024 - Current
Assists with planning, production and execution of email blasts, monthly newsletters, special team events and public job postings.
Delivers clear, concise, weekly reports to senior leadership on the effectiveness of communications throughout the company.
Maintains message consistency across channels to fully support short- and long-term communications goals amongst 40+ employees.
Improves employee satisfaction by fostering open communication channels and addressing concerns daily.
Manages internal operations within 6+ departments.
Standardizes internal onboarding protocols by creating SOPs, email templates, and hiring manager checklists.
Service Lead
Boqueria
11.2022 - 09.2024
Invests in peers' individual growth by educating them company procedures influenced by Hispanic cultural norms
Creates a positive team-driven environment through the skill development and on-boarding of new hires
Successfully manages special events by ensuring all guest experiences exceed expectations
Key Accounts Manager
Atech, INC.
02.2023 - 03.2024
Informed executive decisions regarding company growth by analyzing quantitative and qualitative company data
Influenced an increase in customer loyalty and retention by establishing and maintaining relationships with key account contacts
Provided executives and clients streamlined access to service history information by developing a new standardized method of service documentation
Executive Producer's Assistant
The Flash Society
02.2022 - 09.2022
Promoted engagement with high profile performers through zestful Marketing/PR campaigns
Negotiated with vendors to secure contracts while meeting their needs throughout our event
Enabled project completion within allocated resources by developing a detailed production budget and event timeline
Education
Master of Arts - Communications Studies, Organizational Leadership
The University of Alabama
Tuscaloosa, AL
05.2022
Bachelor of Science - Psychology
Georgia Southern University
Statesboro, GA
05.2020
Skills
Relationship building
Interpersonal Skills
Multicultural communications
Critical thinking and problem solving
Leadership
Cross-functional collaboration
Multitasking and organization
Conflict Negotiation
Policy development
Operations management
Customer service management
Strategic planning
Research
Master's Thesis: Utilized qualitative research methods and interview coding to design and conduct a study investigating the outcomes of non-traditional romantic relationships
Professional Research Project: Drafted research proposals that highlighted the effects of meaningful communication on work satisfaction
Bachelor's Honors Thesis: Under the mentorship of designated faculty member, designed and conducted an experiment where religion and prayer were used as possible replenishers for ego-depletion
Certification
Digital Marketing Strategy, Harvard Business School Online July 17th, 2024
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Communications Coordinator
Majestic Photobooth
09.2024 - Current
Key Accounts Manager
Atech, INC.
02.2023 - 03.2024
Service Lead
Boqueria
11.2022 - 09.2024
Executive Producer's Assistant
The Flash Society
02.2022 - 09.2022
Digital Marketing Strategy, Harvard Business School Online July 17th, 2024
Master of Arts - Communications Studies, Organizational Leadership
The University of Alabama
Bachelor of Science - Psychology
Georgia Southern University
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