Summary
Overview
Work History
Education
Skills
Timeline
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Morgan King

Columbus,OH

Summary

Seeking a position to apply skills and contribute positively to the world while gaining new knowledge and experience.

Overview

8
8
years of professional experience

Work History

Sales Representative

Tawkify Matchmaking
06.2022 - 02.2023


  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Utilized active listening skills to identify customer needs and provide appropriate solutions.
  • Offered personalized solutions to meet customer requirements and close sales.
  • Addressed customer concerns, demonstrated empathy, and resolved problems swiftly.
  • Implemented sales strategies to increase profits.
  • Maintained comprehensive understanding of services and competitors.
  • Developed highly empathetic client relationships.
  • Responded to customer calls and emails to answer questions about services.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Maintained accurate record-keeping.
  • Offered personalized solutions to meet customer requirements.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Promptly responded to inquiries and requests from prospective customers.
  • Maintained up-to-date knowledge of product and service changes.
  • Responded proactively and positively to rapid change.

Customer Experience Manager

Plant Perks
02.2020 - 08.2020
  • Worked with distributors to expand our product into new markets
  • Set up over 100 new accounts in 5 months.
  • Followed up with customers to ensure product was received in a timely manner
  • Built client relationships by proactively following up to make sure the client was satisfied with our product.
  • Used Salesforce to maintain client files with sales records, interactions, and other information.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
  • Proficient in Excel, Quickbooks, Salesforce, Shipstation and SOS.

Demo Representative

Plant Perks
09.2019 - 02.2020
  • Provided samples while fostering relationships with current and potential customers
  • Communicated product quality and benefits to educate potential customers
  • Communicated with store managers to build and maintain relationships
  • Maintained excellent attendance record, consistently arriving to work on time
  • Engaged with customers to communicate key points about products being demonstrated
  • Maintained clean, organized and professional work environment
  • Established and maintained positive relationships with customers
  • Planned and organized sampling events by working hand-in-hand with retail store managers and leaders

Traveling Sales Representative

The Miracle Body Buffer
05.2015 - 09.2019
  • Managed customer accounts to secure customer satisfaction and repeat business
  • Developed and maintained comprehensive understanding of products and competitors to enhance sales presentations
  • Negotiated contracts with clients and developed relationships with key personnel
  • Built relationships with customers to promote long term business growth
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions
  • Gained customer trust and confidence by demonstrating compelling and composed professional demeanor
  • Selected correct products based on customer needs
  • Achieved or exceeded company-defined sales quotas
  • Developed and maintained strong working relationships
  • Recorded accurate and efficient records in customer database

Expo Manager

The Miracle Body Buffer
08.2018 - 01.2019
  • Researched venues all across the country
  • Coordinated travel and accommodations for employees.
  • Arranged shipping products in a timely manner
  • Organized travel, lodging, and rental cars for multiple people/teams
  • Tracked all activities via Excel spreadsheet
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and employees.
  • Analyzed event costs to identify areas of improvement and cost savings.

Education

No Degree - Psychology, Social Work And Communications

Ohio University
Athens, OH

Sex, Love And Relationship Coaching

VITA
Online
12.2023

ICF Coaching Certification

Quantum Coaching Academy
Online
11.2020

Certificate: Trauma - Informed Yoga

Be The Change Yoga
Santa Ana, CA
08.2018

200hr Yoga Teacher Training

Kula Kamala Ashram
Reading, PA
05.2017

High School Diploma -

Rutherford B Hayes High School
Delaware, OH
05.2014

Skills

  • Customer focused
  • Empathetic
  • Dependable and Responsible
  • Planning and Coordination
  • Problem-Solving
  • Self-Motivated
  • Complaint Handling
  • Detail Oriented
  • Organization and Time Management
  • Good Telephone Etiquette
  • Flexible and Adaptable
  • Active Listening
  • Conflict Management
  • Excellent Communication
  • Ability to build lasting relationships

Timeline

Sales Representative

Tawkify Matchmaking
06.2022 - 02.2023

Customer Experience Manager

Plant Perks
02.2020 - 08.2020

Demo Representative

Plant Perks
09.2019 - 02.2020

Expo Manager

The Miracle Body Buffer
08.2018 - 01.2019

Traveling Sales Representative

The Miracle Body Buffer
05.2015 - 09.2019

No Degree - Psychology, Social Work And Communications

Ohio University

Sex, Love And Relationship Coaching

VITA

ICF Coaching Certification

Quantum Coaching Academy

Certificate: Trauma - Informed Yoga

Be The Change Yoga

200hr Yoga Teacher Training

Kula Kamala Ashram

High School Diploma -

Rutherford B Hayes High School

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