Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Klingelhoefer

Indianapolis,IN

Summary

Self-motivated professional adept at process improvement, social media management, marketing campaign coordination, and mentorship. Collaborative leader and problem-solver with strengths in team building, motivation, and customer relations. Demonstrated ability to excel in diverse client settings and team environments. Proficient in managing marketing campaigns and supporting successful course launches using platforms like Kajabi, ConvertKit, Google Workspace, Wordpress and Canva.

Overview

7
7
years of professional experience

Work History

E-Commerce Business Owner

Org With Morg LLC
10.2018 - Current
  • Create efficient spreadsheets and operational frameworks to monitor sales, track performance metrics, and manage 500+ pieces of inventory.
  • Drive targeted customer traffic to online storefronts by improving shop visibility through competitive research, keyword compilation, and implementing SEO best practices.
  • Solely founded and led 30,000 member Facebook group dedicated to supporting fellow sellers, fostering knowledge exchange, and facilitating community growth.

Operations Manager

OneShop
10.2022 - 03.2024
  • Developed comprehensive curriculum and structured engaging programming for a reseller membership program, where members met multiple times a week on Zoom calls aimed at enhancing member knowledge and maximizing business growth opportunities.
  • Enhanced profitability and team productivity through financial analysis, process improvement, and strategic insights.
  • Crafted compelling and informative Facebook group content, facilitated collaborative sessions, mentored members, and coordinated member and guest speaker recruitment efforts.

Virtual Assistant

Org With Morg LLC
10.2018 - 05.2021
  • Handled marketing campaigns via my website and social media, alongside managing a portfolio of 10 clients.
  • Leveraged expertise in Kajabi, ConvertKit, and Canva to assist a client in orchestrating a successful course launch, which generated over $180,000 in sales.
  • Developed a website and established services by conducting market research on pricing and value within the industry.

Corps Member

AmeriCorps NCCC
10.2017 - 07.2018

•Mucked, gutted, and performed mold suppression on 22 homes affected by Hurricane Harvey disaster relief resulting in 16,760 pounds of debris removed
•Completed 2,195 federal tax returns and 1,945 state returns for low-income individuals and families in the Kansas City area
• Assisted in teaching 20 kindergarten & first-graders throughout the school year, summer school, and after-school extracurriculars

Education

Bachelor of Science in Public Affairs - Nonprofit Management

Indiana University
Bloomington, IN
05.2017

Skills

  • Operations Management
  • Marketing
  • Customer Relations
  • Recruiting
  • Process Improvement
  • Social Media
  • Content Writing
  • Team Building

Timeline

Operations Manager

OneShop
10.2022 - 03.2024

E-Commerce Business Owner

Org With Morg LLC
10.2018 - Current

Virtual Assistant

Org With Morg LLC
10.2018 - 05.2021

Corps Member

AmeriCorps NCCC
10.2017 - 07.2018

Bachelor of Science in Public Affairs - Nonprofit Management

Indiana University
Morgan Klingelhoefer