Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgan Knight

Leesburg

Summary

Dynamic professional with a positive attitude and strong customer service skills, honed at Verizon Wireless. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Experienced in managing efficient delivery routes at DoorDash and fostering educational growth as a Lead Teacher, demonstrating a commitment to excellence in all endeavors.

Overview

6
6
years of professional experience

Work History

Delivery Driver

DoorDash
03.2021 - Current
  • Managed navigation using GPS systems for efficient route planning and delivery execution.
  • Completed on-time deliveries by choosing best and most efficient routes.

Customer Service Representative

Munns Ac
10.2022 - 05.2025

De-escalating upset customers

scheduling

problem solving

Typing

team work


1 Year Old Teacher

Kid City USA
05.2022 - 10.2022

Educating children about

fundamental concepts such as colors, letters, numbers, and shapes. Encouraging social interaction's between children and improving their self-esteem.

engaging in creative methods of learning, such as arts and crafts, supervised play and storytelling.

Lead 2 Year Old Teacher

Luv N Hugs Learning Center
12.2021 - 05.2022
  • Developed and implemented engaging lesson plans aligned with curriculum standards.
  • Facilitated classroom discussions to promote critical thinking and student participation.
  • Assessed student progress through various evaluation methods, ensuring academic growth.
  • Collaborated with colleagues to design interdisciplinary projects enhancing student learning experiences.

Farm Associate

Rural King
11.2020 - 03.2021

With this job I am required to make sure all chicks, bunnies and guinea pigs are clean and have food water. Make sure the department is down stocked and help the cuscustomers find what they are looking for with a smile

Verizon Wireless Sales Representative

Russell Cellular
08.2019 - 05.2020

With working with Verizon it has helped me come out of my comfort zone and has allowed me to open up to customer service. With this job I work with customers bills knowing how to break down their bill.i work with computers to be able to add whatever they decide to add to their account and to cash them out.

Education

High School Diploma -

Milestones Community School
Leesburg, FL

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration

Timeline

Customer Service Representative

Munns Ac
10.2022 - 05.2025

1 Year Old Teacher

Kid City USA
05.2022 - 10.2022

Lead 2 Year Old Teacher

Luv N Hugs Learning Center
12.2021 - 05.2022

Delivery Driver

DoorDash
03.2021 - Current

Farm Associate

Rural King
11.2020 - 03.2021

Verizon Wireless Sales Representative

Russell Cellular
08.2019 - 05.2020

High School Diploma -

Milestones Community School