Morgan Leonhardt
Denver,CO
Overview
6
6
years of professional experience
Work History
Administrative Lead
Peak Oral Surgery and Dental Implant Center
12.2022 - Current
- Coordinate patient scheduling, check-in/out, insurance verification, and billing for 3 oral surgeons in 3 different office locations
- Responsible for a $5 million dollar production goal annually between all 3 offices
- Responsible for all staff scheduling for 3 surgeons, a clinical team of 9 employees and an administrative team of 6 employees
- Handle all conflict resolution with customers and staff
- Created a custom ordering system for all supplies needed
Clinical Assistant
Peak Oral Surgery and Dental Implant Center
03.2020 - 12.2022
- Prepared surgical area by ensuring all necessary instruments were sterilized and prepared for each surgery
- Assisted 3 different oral surgeons during all procedures, including extractions, bone grafting, and implant placement
- Calmed nervous patients by answering questions and providing compassionate care
- Educated patients prior to surgery regarding what to expect during the procedure and how to care for themselves afterwards
Medical Assistant/ Administrative Assistant
Denver Dermatology Center
08.2018 - 03.2020
- Floated from the front office to the back office each month to ensure understanding of both clinical responsibilities and administrative responsibilities
- Assisted both the doctor and PA-C with routine skin care checks, biopsies, and cosmetic procedures including botox and filler injections
- Directed up to 32 patients a day to exam rooms, fielded questions, and prepared for physician examinations
- Answered a multi-line phone system in a high call volume setting
- Scheduled patients, processed insurance verification, and billing questions for all customers
Education
Bachelor of Science - Human Development and Family Studies
Bowling Green State University
Bowling Green, OH08.2018
Skills
- Customer Service
- Staff Motivation
- Administrative Management
- Records Management Systems
- Advanced MS Office Knowledge
- Scheduling and Calendar Management
- Expense Tracking
- BLS
- CPR
- Phlebotomy
References
- Joe Cari, PA-C, 480-760-1949, PA-C, Denver Dermatology Center
- Aaron Viergets, 303-210-0179, Office Manager, Denver Dermatology Center
Timeline
Administrative Lead
Peak Oral Surgery and Dental Implant Center
12.2022 - Current
Clinical Assistant
Peak Oral Surgery and Dental Implant Center
03.2020 - 12.2022
Medical Assistant/ Administrative Assistant
Denver Dermatology Center
08.2018 - 03.2020
Bachelor of Science - Human Development and Family Studies
Bowling Green State University
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