Morgan Lott
Nine Mile Station
ATLANTA,GA
3
years of professional experience
Experienced server delivering exceptional customer service and multitasking in fast-paced settings. Known for accurate order management and focusing on teamwork to maintain streamlined service; ready to contribute to a thriving dining environment.
Work History
Server
1 Year 6 Months- Provided exceptional customer service in a high-volume, fast-paced dining environment.
- Managed food and beverage orders efficiently, ensuring accuracy and timeliness.
- Collaborated with team members in a tip pool during busy shifts for efficient workflow
- Developed beverage knowledge across liquor, beer, and wine, recommending pairings based on guest preferences and menu selection.
Server
1 Year- Cultivated warm relationships with regular customers.
- Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Ensured accurate cash and card handling and processed transactions swiftly, contributing to the restaurant's financial accuracy.
Server
6 Months- Assisted in training new servers on restaurant procedures and menu offerings.
- Collaborated with kitchen staff to maintain streamlined service and timely meal delivery.
- Demonstrated strong multitasking skills by managing multiple large tables simultaneously without compromising service quality.
Education
High School Diploma
Associate of Science - LPN
Skills
Guest engagement
Menu memorization
High volume multitasking
High-volume multitasking
Upselling techniques
Team collaboration
Guest engagement
Performance and public speaking
Interests
Second City Chicago - Sketch Writing Training
iO Theater Chicago- Improv Comedy Training
Live comedy performances and showcases
Dance
Acting and Theater
Creative Writing
Timeline
Server
Nine Mile Station
03.2025 - CurrentRead More
Server
Squid Ink Eclectic Eats and Drinks
02.2024 - 02.2025Read More
Server
Shiso Japanese Restaurant
08.2023 - 02.2024Read More
Atlanta Technical College
Associate of Science from LPN
Read More
W.P. Davidson High School
High School Diploma
Read More