Morgan Luby
West Covina,CA
Summary
Detail-oriented Field Service Assistant with strong technical troubleshooting and safety compliance skills. Proven ability to deliver exceptional customer service while ensuring timely completion of service calls and maintaining accurate documentation.
Overview
4
4
years of professional experience
Work History
Field Service Assistant
SoCalGas
Alhambra, California
09.2022 - Current
- Maintained accurate service records and documentation for each job completed.
- Ensured compliance with safety standards during all field operations.
- Performed on-site installation, routine maintenance and minor repairs to systems.
- Drove and maintained company vehicle, keeping in peak condition.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Conducted regular inspections of work sites for hazardous conditions or potential safety risks.
- Collaborated with other technicians to resolve complex issues quickly and efficiently.
- Operated hand tools and power equipment according to corporate safety procedures.
- Completed scheduled appointments on time to drive quality service.
Airport Technician
San Bernadino County
Chino, California
03.2022 - 09.2022
- Operated and maintained various technical equipment and tools.
- Conducted routine inspections to ensure compliance with safety standards.
- Assisted in troubleshooting technical issues for efficient operations.
- Documented maintenance procedures and equipment performance reports.
- Collaborated with team members to improve workflow efficiency.
- Worked with emergency response teams in clearing chemical spills and accidents.
Education
Associate of Science - Law
Mt San Antonio College
Walnut, CA01-2012
Skills
- Technical troubleshooting
- Equipment maintenance
- Safety compliance
- Documentation management
- Field service coordination
- Time management
- Problem solving
- Effective communication
- Customer service
- Safety awareness
- Active listening
Timeline
Field Service Assistant
SoCalGas
09.2022 - Current
Airport Technician
San Bernadino County
03.2022 - 09.2022
Associate of Science - Law
Mt San Antonio College