Morgan Lulloff
Manitowoc,WI
Summary
Highly organized with experience in administrative support and customer service. Strong multitasking skills, adept at managing multiple tasks simultaneously while maintaining high attention to detail. Demonstrated ability to streamline office processes for efficiency and productivity without compromising quality. Successfully ensured optimal office operations by implementing effective administrative systems.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pathology Office Assistant
Forefront Dermatology
Manitowoc, WI
10.2022 - Current
- Answered incoming calls professionally, and directed callers to the appropriate personnel.
- Trained staff members to perform work activities and use computer applications.
- Collected and entered data into the system, maintaining complete confidentiality and accuracy.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Analyzed product samples for quality assurance purposes.
Waitress
Dugout Bar & Grill
Manitowoc, WI
05.2019 - Current
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Took reservations and to-go orders to streamline the process for both the customer and the restaurant.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Maintained a polite and professional demeanor to patrons to encourage inquiries and order placements.
Provider Relations Intern
Prevea Health
Green Bay, WI
05.2022 - 08.2022
- Updated and maintained databases with current information.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Verified document authenticity to process physician affiliations.
- Investigated past and current licensees to perform record checks.
Dental Assistant
Just Orthodontics
Manitowoc, WI
08.2016 - 08.2020
- Took digital X-rays of teeth using radiographic equipment.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Performed basic laboratory tasks, such as pouring impressions and trimming models.
- Sterilized dental equipment using automatic washers to prevent cross-contamination.
- Selected and prepared tools used for procedures by sanitizing and arranging.
- Greeted patients upon arrival at the office and escorted them to an examination room.
Education
Bachelor of Science - Biomedical Sciences
University of Wisconsin, Milwaukee
Milwaukee, WI05-2022
Master of Science - Healthcare Administration
University of Wisconsin, La Crosse
La Crosse, WISkills
- Organizing and categorizing
- Excel spreadsheets
- Call handling
- Time management
- Documentation and reporting
- Verbal communication
- Customer service
- Strong interpersonal skills
- Office Administration
- Problem-solving and critical thinking
- Motivated team player
Accomplishments
- Honors at UW-Milwaukee (Magna Cum Laude)
Affiliations
- Pre-Dental Club (Treasurer)
Volunteering
- Meals on Wheels
- Aurora Medical Center in Manitowoc, WI
Certification
- Senior Living and Services Leadership Certificate (May 2025)
References
References available upon request.
Timeline
Pathology Office Assistant
Forefront Dermatology
10.2022 - Current
Provider Relations Intern
Prevea Health
05.2022 - 08.2022
Waitress
Dugout Bar & Grill
05.2019 - Current
Dental Assistant
Just Orthodontics
08.2016 - 08.2020
- Senior Living and Services Leadership Certificate (May 2025)
Bachelor of Science - Biomedical Sciences
University of Wisconsin, Milwaukee
Master of Science - Healthcare Administration
University of Wisconsin, La Crosse
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