Morgan Marinia
Albany,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Server
Cafe Madison
03.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Event Coordinator
Lets Get Back to Quality
07.2021 - Current
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
Store Manager
Rue 21
07.2023 - 07.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Server
Junior’s
08.2020 - 10.2022
- Quickly adapted to a new restaurant environment while adhering to public health COVID mandates
- Well versed in over 100s of different menu items including food, wine, cocktail and beer menus
- Participate with many different customers while still providing, excellent, consistent service
Store Manager
The Children's Place
10.2021 - 02.2022
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Community Outreach Coordinator
Community Matters
06.2020 - 02.2022
- Disbursement of community resources
- Volunteer coordination
Community Outreach Coordinator
All Of Us Community Action
04.2020 - 12.2021
- Disbursement of surveys to community members
- Social media marketing, and engagement
- Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships.
- Donation management
- Event coordination
Server
Ama Cocina
03.2019 - 08.2020
- Understood and educated on vast selection of tequila
- Balanced multiple tables while maintaining a positive attitude
- Maintained positive customer service during high volume times in a busy local bar
Server / Assistant Manager
Texas Roadhouse
03.2016 - 04.2020
- Adapt to a high volume, and high expectation based restaurant providing significant ambiance and experience for customers
- Balanced staff scheduling, inventory management, while being a continued support system
- Participated in community outreach events and local marketing
Corporate Trainer
Texas Roadhouse
12.2016 - 01.2018
- Blanchard Market
- Trained incoming staff members to create a successful base for newly opening restaurants
- Innovated new ideas to keep new staff engaged and keep topics relevant
- Provided an open space where constructive criticism was an opportunity for growth within the company and individuals
Assistant Manager
GNC
01.2014 - 06.2016
- Understand customer’s needs to give them the best possible recommended products
- Inspect and oversee inventory and shipments
- Responsible for daily drawer balance and cash drop
Education
Associate of Science - Science
Hudson Valley Community College
05.2018
Bachelor of Science - Sociology
SUNY Albany
05.2025
Skills
- Public Outreach
- Organizational Development
- Time Management
- Social Media Platforms
Timeline
Store Manager
Rue 21
07.2023 - 07.2024
Server
Cafe Madison
03.2022 - Current
Store Manager
The Children's Place
10.2021 - 02.2022
Event Coordinator
Lets Get Back to Quality
07.2021 - Current
Server
Junior’s
08.2020 - 10.2022
Community Outreach Coordinator
Community Matters
06.2020 - 02.2022
Community Outreach Coordinator
All Of Us Community Action
04.2020 - 12.2021
Server
Ama Cocina
03.2019 - 08.2020
Corporate Trainer
Texas Roadhouse
12.2016 - 01.2018
Server / Assistant Manager
Texas Roadhouse
03.2016 - 04.2020
Assistant Manager
GNC
01.2014 - 06.2016
Associate of Science - Science
Hudson Valley Community College
Bachelor of Science - Sociology
SUNY Albany
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