Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
SalesAssociate

Morgan Mathis

Lewisville,TX

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Enjoys building personal reputation as well as furthering a great reputation for employer

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Associate

Cycle Center Of Denton
02.2023 - Current
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Solved customer challenges by offering relevant products and services.

Assistant Shop Manager

Metro Auto Auction
10.2021 - 02.2023
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.

Heavy Line Diesel Mechanic

Five Star Ford Of Lewisville
05.2020 - 10.2021
  • Analyzed engine faults in buses and trucks, identifying potential causes and determining needed repairs.
  • Used specialized tools and equipment to diagnose and repair issues with diesel engines.
  • Focused on advanced electrical issues as well as all suspension components, air conditioning/ heating, and fuel systems.
  • Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
  • While working helped company with a Youtube channel as well as a TV commercial.

Quick Lube Technician

Five Star Ford Of Lewisville
08.2019 - 05.2020
  • Kept shop areas neat, clean, and free of safety hazards.
  • Greeted customers and answered questions about oil changes and other services.
  • Suggested additional services to customers in order to meet upsell goals.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Dismounted and mounted tires to perform air checks, rotations, and rebalances.

Server

54th Street Bar And Grill
12.2017 - 08.2019
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Lead/Private Swim Instructor

Lewisville Independent School District
03.2016 - 08.2017
  • Implemented proper safety protocols and emergency response plans.
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Encouraged participants to stay motivated and reach fitness goals.
  • Created schedule for 5 other instructors as well as created a schedule for private lessons that satisfied customers

Education

No Degree - Education

University of The Ozarks
Clarksville, AR

High School Diploma -

The Colony High School
06.2018

Several Mechanical Certifications - Basic Automotive/ Advanced Automotive Technology

Career Center East
Lewisville, TX
06.2018

Skills

  • Creating a custom customer service experience for the client building a personal relationship while staying business professional
  • Maintaining Clean Work Areas
  • Well adapted to computer systems
  • Quick learner with an enjoyment of learning new things as well as furthering my education

Certification

  • January 2018- SP/2 Pollution Prevention
  • January 2018- SP/2 Mechanical Safety
  • February 2018- AcDelco Manual Transmission Operations
  • February 2018- AcDelco Manual Transmission 2 Diagnostics
  • February 2018- AcDelco Automatic Transmission 1 Hydraulic and Mechanical Principles
  • February 2018- AcDelco Automatic Transmission 2 Valve Body Components and Electrical inputs and outputs
  • February 2018- AcDelco Automatic Transmission 3 Powerflow, Modes of Operation, and Diagnostic/Service Procedures
  • April 2018- ASE Student Certification Automobile Engine Repair
  • April 2018- ASE Student Certification Automobile Maintenance and Light Repair
  • May 2021- Ford Customer Service Division Technical Training Basic Electrical Block Training (34S14T1)
  • May 2021- Ford Customer Service Division Technical Training Advanced Electrical Block Training (34S16T2)

Hobbies

The hobby I am most passionate about right now is riding dirt bikes my brother and I both ride together. I enjoy going to the gym and during the summer taking advantage of water sports. In my down time i enjoy computer gaming,

Timeline

Sales Associate

Cycle Center Of Denton
02.2023 - Current

Assistant Shop Manager

Metro Auto Auction
10.2021 - 02.2023

Heavy Line Diesel Mechanic

Five Star Ford Of Lewisville
05.2020 - 10.2021

Quick Lube Technician

Five Star Ford Of Lewisville
08.2019 - 05.2020

Server

54th Street Bar And Grill
12.2017 - 08.2019

Lead/Private Swim Instructor

Lewisville Independent School District
03.2016 - 08.2017

No Degree - Education

University of The Ozarks

High School Diploma -

The Colony High School

Several Mechanical Certifications - Basic Automotive/ Advanced Automotive Technology

Career Center East

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