MORGAN MCCRILLIS HOWARD
Houston
Summary
Qualified Intellectual Disabilities Professional (QIDP) with 5+ years of experience supporting individuals with intellectual and developmental disabilities in residential and clinical settings. Experienced in staff supervision, care coordination, and regulatory compliance, with direct involvement in state audits and quality assurance activities. Known for strong interdisciplinary collaboration and delivering person-centered care that meets federal and state standards.
Overview
12
12
years of professional experience
Work History
Qualified Intellectual Disabilities Professional (QIDP)
Reach Unlimited, Inc.
02.2025 - 12.2025
- Supervised 20+ managers and direct support professionals in residential group homes, ensuring safe, consistent, and high-quality care for residents.
- Monitored service delivery and documentation for 20+ individuals, supporting compliance with state regulations, organizational standards, and individualized support plans; contributed to successful audits and corrective action follow-through.
- Coordinated with families, therapists, medical providers, and internal teams to ensure continuity of care and timely response to changing clinical needs.
- Provided guidance and coaching to leadership staff to address performance concerns, training needs, and care-related challenges while maintaining compliance readiness.
Qualified Intellectual Disabilities Professional (QIDP)
ResCare Community Living Inc.
09.2024 - 02.2025
- Developed, implemented, and maintained 20–30 individualized service plans (ISPs) aligned with client needs, measurable goals, and regulatory requirements.
- Collaborated with multidisciplinary teams to ensure comprehensive care planning and service delivery.
- Gained extensive knowledge in data entry, analysis and reporting.
Bachelor of Social Work Intern
Reach Unlimited, Inc.
02.2024 - 08.2024
- Supported assessments, documentation, and intervention strategies for individuals with intellectual and developmental disabilities.
- Facilitated weekly small-group mental health sessions (5–8 participants) focused on emotional regulation, coping skills, and communication.
- Assisted with care coordination and compliance-related documentation under supervision.
Admissions Coordinator
Gatesway Foundation, Inc.
07.2021 - 07.2023
- Collaborated closely with the Intermediate Care Facility Administrator to maintain compliance with ICF regulations, organizational standards of care, and documentation requirements.
- Coordinated admissions processes, ensuring timely, accurate intake and appropriate client placement.
- Improved interdepartmental communication workflows, enhancing efficiency and continuity of care.
Lead Corporate Trainer
Kerbey Lane Café
09.2013 - 05.2020
- Led and supervised a team of corporate trainers, delegating responsibilities and monitoring performance to ensure consistent training quality.
- Developed and delivered training programs focused on operational standards, customer service, and employee development.
- Demonstrated strong leadership, coaching, and performance management skills transferable to human services settings.
Education
Bachelor of Social Work -
Walden University
Minnesota City, MNSkills
- Case Management
- Care Coordination
- Regulatory Compliance
- State Audits
- Staff Supervision
- Leadership
- Person-Centered Planning
- Advocacy
- Behavioral Support
- Crisis Intervention
- Interdisciplinary Collaboration
Timeline
Qualified Intellectual Disabilities Professional (QIDP)
Reach Unlimited, Inc.
02.2025 - 12.2025
Qualified Intellectual Disabilities Professional (QIDP)
ResCare Community Living Inc.
09.2024 - 02.2025
Bachelor of Social Work Intern
Reach Unlimited, Inc.
02.2024 - 08.2024
Admissions Coordinator
Gatesway Foundation, Inc.
07.2021 - 07.2023
Lead Corporate Trainer
Kerbey Lane Café
09.2013 - 05.2020
Bachelor of Social Work -
Walden University