Morgan McCrosson
Phoenix,AZ
Summary
Equipped with creative problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges in the field of film production with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Transportation Specialist
Amazon
04.2022 - Current
- Providing root cause analysis of delivery estimation accuracy (DEA) metric failures in the Amazon network in order to determine which stage of the supply chain caused DEA miss
- Root cause analysis also assists leadership with finding failures in automated and manual processes and leads to process changes that include cost saving benefits
- Evaluating errors made by Amazon agents that contributed to the DEA miss and that did not follow proper standard work as outlined by SOPs
- Proving support to the team by assisting with standard work questions and training
Customs Trade Specialist, Team Lead
FedEx Logistics
08.2020 - 04.2022
- Managed complex import transactions ensuring compliance with applicable laws and regulations, minimizing risk exposure.
- Knowledge of harmonized tariff schedule, FDA, USDA, US Fish & Wildlife, ATF, EPA, and NHTSA regulations
- Data entry in order to submit shipments to US customs for clearance
- Part of the team responsible for launching the Phoenix office of FedEx Logistics and achieved promotion to team lead with in 6 months
- Our team launched FedEx Logistics' virtual call center in order to streamline customer assistance
Speciality Team Member
Whole Foods Market
10.2019 - 08.2020
- Supported store operations through efficient inventory management, stocking shelves, and maintaining clean displays.
- Implemented creative merchandising strategies that captured customer interest and increased sales potential.
- Provided exceptional customer service during high-volume periods, maintaining professionalism under pressure.
- Demonstrated expertise in specialty area, becoming a trusted resource for colleagues and customers alike.
Chief Microbiologist/Warehouse Logistics Manager
Environmental Biotech
09.2014 - 06.2019
- Responsible for all production, R&D, and quality control of Environmental Biotech's proprietary blend of bacteria included in the company's microbial drain products
- Maintained the products' EPA Safer Choice certification through record keeping and regular audits.
- Completed training courses in hazardous material handling enhancing knowledge about proper safety procedures when transporting dangerous goods.
- Daily management of incoming and outgoing freight, including scheduling pick ups of pallets and containers.
- Complying with all export regulations for shipping to Australia, England, India and Ireland.
Education
CCL - Motion Picture Production
Maricopa Community Colleges, Scottsdale Community College
Scottsdale, AZ12-2026
No Degree - Pre-Vet/Biology
Indiana University, South Bend
South Bend, IN01-2012
Bachelor of Arts - Environmental Studies
Unity College
Unity, ME01-2003
Skills
Multitasking and Prioritizing
- Critical Thinking
- Adaptability and Flexibility
- Documentation Management
- Customs Compliance
- Attention to Detail
- Creative and Technical Writing
- Organizational Skills
- Reliability
- Creative Problem-Solving
- Customer Service
- Transportation Planning
- Employee Training
- Problem-Solving
Timeline
Transportation Specialist
Amazon
04.2022 - Current
Customs Trade Specialist, Team Lead
FedEx Logistics
08.2020 - 04.2022
Speciality Team Member
Whole Foods Market
10.2019 - 08.2020
Chief Microbiologist/Warehouse Logistics Manager
Environmental Biotech
09.2014 - 06.2019
CCL - Motion Picture Production
Maricopa Community Colleges, Scottsdale Community College
No Degree - Pre-Vet/Biology
Indiana University, South Bend
Bachelor of Arts - Environmental Studies
Unity College
Similar Profiles
Christopher BunnyChristopher Bunny
Amazon Warehouse Associate at AmazonAmazon Warehouse Associate at Amazon
Jason DessaintJason Dessaint
L6 Store Manager at AmazonL6 Store Manager at Amazon
Harmanjot KaurHarmanjot Kaur
Warehouse Worker at AmazonWarehouse Worker at Amazon
Nicholas JimenezNicholas Jimenez
Environmental Health and Safety at AmazonEnvironmental Health and Safety at Amazon
Roman TreppaRoman Treppa
Owner/Operator at Roman Treppa ProductionsOwner/Operator at Roman Treppa Productions