Hardworking, knowledgeable, and reliable employee with years of customer service experience. Highly organized, proactive, and punctual. Works well within team settings. Flexible worker and always happy to help.
Overview
2
2
years of professional experience
Work History
Program Assistant
SDSU Native Resource Center
02.2024 - Current
Welcome incoming students and visitors professionally and assist with the check-in procedures
Provide general information and assistance to the public and students regarding the NRC services, events and programs
Assist with the scheduling of daily appointments, meetings, events, and special programs
Answer incoming calls and respond to questions using a multiple-line phone system
Respond accordingly to requests made through the NRC email
Assist in general office-related tasks as needed
Elementary School Volunteer
Highlands Elementary School
02.2023 - 05.2023
Assisted teachers with classroom activities such as reading, writing, and math lessons
Organized educational materials for students to use during class
Helped supervise recess and lunch periods at the school
Assisted in preparing lesson materials and bulletin board displays.
Cashier/Smoothie Barista
O Smoothie
05.2022 - 08.2022
Cleaned, sanitized and organized the smoothie bar area
Prepared and served various types of smoothies
Operated a cash register to process customer orders accurately
Performed opening and closing duties such as cleaning counters, restocking supplies
Cleaned blenders, mopped and swept floors and stocked coolers.
Flag Football Coach
East Bay Flag Football
05.2022 - 08.2022
Organized and managed practice drills for flag football teams
Monitored the physical condition of athletes to ensure their safety while playing
Motivated players to maintain a high level of enthusiasm and commitment towards flag football activities
Created an environment that was conducive to learning by creating a positive atmosphere for all participants.
Education
Bachelor of Arts - Social Work
San Diego State University
San Diego, CA
05.2025
Skills
Bilingual in English and Mandarin Chinese
Strong Communication
Hard Worker
Organization and Time Management
Customer Service
Conflict Resolution
Calm Under Pressure
Problem-Solving
Attention to Detail
Driven and Outgoing
Timeline
Program Assistant
SDSU Native Resource Center
02.2024 - Current
Elementary School Volunteer
Highlands Elementary School
02.2023 - 05.2023
Cashier/Smoothie Barista
O Smoothie
05.2022 - 08.2022
Flag Football Coach
East Bay Flag Football
05.2022 - 08.2022
Bachelor of Arts - Social Work
San Diego State University
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