Morgan Meginley
Alexandria,LA
Summary
Experienced manager with 18 years experience, with extensive comprehensive knowledge within the food and beverage industry in operations and customer service excellence, recognized for enhancing operational efficiency in high-pressure environments. I have a highly developed customer relation skill set, most notably pertaining to being able to effectively identify and predict specific wants and needs. Proven success in staff training and development, resulting in a measurable increase in team performance and guest satisfaction. Very experienced with effectively implementing conflict resolution techniques in unpredictable scenarios, involving both employees, customers, and occasionally both simultaneously. Skilled in financial oversight and inventory management, achieving lower costs and improved profitability. Committed to leveraging strong communication and leadership skills to elevate team success and guest experiences.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Insurance Agent
Globe Life Family Heritage
Alexandria, LA
12.2025 - Current
- Based on the provided work history and the context of transitioning into an Insurance Agent role at Globe Life Family Heritage, here are six original resume statements that reflect high-value responsibilities missing from the existing work history:
- **Cultivated client relationships through personalized consultations, enhancing customer loyalty and retention rates.**
- **Conducted comprehensive insurance policy reviews, ensuring clients understood coverage options and benefits.**
- **Developed tailored insurance solutions for diverse clientele, addressing individual needs and concerns efficiently.**
Co Owner and Operator
Cenla Limo
Pineville, LA
10.2024 - Current
- Managed financial oversight of business operations, implementing budgetary controls to maintain profitability and growth.
- Coordinated marketing initiatives to promote services, resulting in increased brand awareness and customer engagement.
Assistant Manager
The Mirror Room Lounge
Alexandria, LA
06.2016 - Current
- Directly contributed to hiring, supervising, and training a team bartenders, implementing various successful training tools and techniques that focused on enhanced service quality and efficiency.
- Managed inventory control and ordering processes, while consistently maintaining a lower than average monthly pour cost, creating higher than projected profitability.
- Maintained accurate accounting records of daily sales and transactions, monitoring and comparing current YTD sales with each previous year, with the ultimate goal of consistently increasing revenue annually. Also ensured accurate accounting of all cash on hand, including the daily cash received by each employee at the end of each business day.
- Working directly with event coordinators, as well as coordinating in house catering and events myself.
- Maintain relationships with multiple business reps and suppliers through weekly ordering
Head Bartender
Buffalo Wild Wings
Alexandria, LA
05.2013 - 06.2016
- Oversaw the daily operations of the bar, ensuring exceptional customer service and satisfaction.
- Trained and mentored junior bartenders, fostering a collaborative team environment and improving service efficiency.
- Managed inventory levels and conducted regular audits to minimize waste and ensure optimal stock availability.
- Utilized POS systems to process transactions accurately and efficiently, improving overall service speed.
- Maintained accurate accounting of all cash transactions by all bartenders from the beginning to end of shifts.
- Maintained compliance with health and safety regulations, ensuring a clean and safe working environment.
- Monitored bar staff performance and provided constructive feedback to enhance service delivery.
- Conducted regular training sessions for quarterly menu roll outs.
General Manager
The Library Bar
Baton Rouge, LA
05.2012 - 04.2013
- Opened and co-developed a new concept bar from the ground up along side with the owner.
- Directly oversaw all hiring and management of employees.
- Trained and supervised a team of bartenders, fostering a collaborative environment that enhanced service quality and efficiency.
- Managed inventory control and ordering processes, while consistently maintaining low monthly pour costs creating higher than average profitability.
- Established and maintained relationships with local vendors and beverage reps.
- Monitored and analyzed customer feedback to continuously improve service and product offerings.
- Maintained accurate financial records and processed all daily sales reports to ensure financial accountability. Also ensured accurate accounting of and deposited all daily cash from employees at the end of each business day.
Assistant General Manager
Logan's Roadhouse
Alexandria, LA
08.2008 - 03.2012
- Oversaw the hiring and training process of all front of house employees.
- Maintained accurate accounting records of daily sales and transactions, monitoring and comparing current YTD sales with each previous year, with the ultimate goal of consistently increasing revenue annually.
- Took regular inventory alongside the entire management team, to identify, monitor, and address all potential areas of waste and loss.
- Oversaw daily operations to ensure optimal performance and adherence to company standards.
- Coordinated with the management team to develop long-term strategic planning and operational goals.
- Maintained relationships with multiple vendors and distributors, placing and receiving weekly orders with each.
- Ensured compliance with health and safety regulations to maintain a safe work environment for all employees.
- Implemented and trained all employees on each new quarterly menu roll out from corporate.
Education
Non-Degree Program - Drafting and Design
Louisiana Technical College
Alexandria, United States01-2008
Bachelor of Science - Radiology
Northwestern State University
Natchitoches, United States01-2007
High School Diploma - undefined
Bolton High School
Alexandria01-2007
Skills
- Inventory Control Expert
- Efficiency Optimization Expert
- Sales Analysis Expert
- Event Coordination Advanced
- Inventory Management Expert
- Customer Service Expert
- Conflict Resolution Expert
- Profitability Analysis Expert
- POS System Proficiency Expert
- Menu Development Expert
- Advanced Employee Training Skills
Certification
- Valid Louisiana State Health, Life, and Accidental Insurance Licenses
- Valid state and parish liquor license holder
- Valid Louisiana Chauffeurs license
Interests
I enjoy restoring and building older four-wheel drive vehicles for rock climbing and camping Which also enables me to spend more time outdoors with my two kids and wife
Timeline
Insurance Agent
Globe Life Family Heritage
12.2025 - Current
Co Owner and Operator
Cenla Limo
10.2024 - Current
Assistant Manager
The Mirror Room Lounge
06.2016 - Current
Head Bartender
Buffalo Wild Wings
05.2013 - 06.2016
General Manager
The Library Bar
05.2012 - 04.2013
Assistant General Manager
Logan's Roadhouse
08.2008 - 03.2012
Bachelor of Science - Radiology
Northwestern State University
High School Diploma - undefined
Bolton High School
Non-Degree Program - Drafting and Design
Louisiana Technical College