Morgan Mendez
Portland
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects for historical properties. Dedicated to interacting with portfolio office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals, a positive manager-tenant relationship, resident retention, and working closely with property owners and decision-makers for various needs.
Overview
13
13
years of professional experience
Work History
Property Manager
Commercial & Real Estate Management Group (CRMG)
02.2018 - Current
- Handle tenant complaints and needs promptly and appropriately, calling in repairmen, and other support services.
- Facilitate vacant unit turns and unit remodeling for early 1900's buildings.
- Follow up on delinquent tenants and coordinate collection procedures.
- Maintain original leases and renewal documents.
- Maintain operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Introduce prospective tenants to types of units available and performed tours of premises, lease units.
- Monitor progress of construction and maintenance projects.
- Verify income, and facilitate screening of applicants.
- Monitor tenant behavior and implement corrective action to maintain order in assigned properties.
- Monitor timely receipt and reconciliation of rent collections
- Develop and implement marketing strategies to increase occupancy rates.
Shift Lead/Barista
Peet's Coffee
09.2014 - 01.2018
- Oversaw financial transactions including counting, settling, and documentation at the end of the day according to cash handling guidelines.
- Work collaboratively with other shift leads to accomplish sales goals.
- Oversaw inventory and placed orders that provided store with supplies that are necessary to properly function.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, and other equipment.
Sound Engineer/On-Air Personality
X-Ray Studios
07.2016 - 01.2018
- Controlled microphones, sound levels and outputs to produce a high-quality listening experience.
- Handled board operation duties that dictate what listeners hear live on air including ads, music, and pre-recorded programs
- Responsible for screening station callers and putting them on air if comments are appropriate.
Barista
Specialty's Cafe And Bakery
10.2013 - 08.2014
- Pleasantly interacted with customers during hectic periods to promote a positive, upbeat environment.
- Controlled line and crowd with quick, efficient service while serving a high volume of customers.
- Listened carefully to customer requests and created personalized beverages.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment while keep clean work space.
- Assisted in store and coffee orders
Administrative Assistant
The Property Group
10.2010 - 08.2013
- Executed record filing system to improve document organization and management.
- Answered phones, routing calls, delivering messages to staff and greeting visitors.
- Prepared and sent out monthly statements
- Organized documents and performed data entry
Education
Portland Community College
Portland, OR2016
Seattle Central College
Seattle, WA2014
High School Diploma -
North Kitsap High Scool
Poulsbo, WA2012
Skills
- Excellent administrative organization
- Capable and resourceful problem solver
- Accommodating customer service
- Effective and responsive written and oral communication
- Motivated and punctual
- Fast and accurate typing
- Adapt to industry specific software easily
- Proficient in Windows Office and Adobe
- Proficient in Entrata and Tenant Tech Software
- Trained in FAIR Housing Law ordinances
Timeline
Property Manager
Commercial & Real Estate Management Group (CRMG)
02.2018 - Current
Sound Engineer/On-Air Personality
X-Ray Studios
07.2016 - 01.2018
Shift Lead/Barista
Peet's Coffee
09.2014 - 01.2018
Barista
Specialty's Cafe And Bakery
10.2013 - 08.2014
Administrative Assistant
The Property Group
10.2010 - 08.2013
Portland Community College
Seattle Central College
High School Diploma -
North Kitsap High Scool
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