Morgan Miranda
Miami,FL
Summary
Highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Team player and leader. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Operations Manager
Logistic International Group, Corp
Miami, FL
06.2022 - Current
- Monitored and improved efficiency of processes, team performance, and customer service.
- Performed cost analysis for various projects to determine budget requirements.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Transportation Security Officer
Transportation Security Administration, TSA
Miami, FL
08.2021 - 06.2022
- Performed security screenings of passengers and their carry-on items to detect prohibited items.
- Conducted pat-downs, metal detector checks, and x-ray scans in a timely manner.
- Inspected baggage for explosives or other hazardous materials using advanced equipment.
- Ensured that all personnel entering restricted areas had proper credentials and authorization.
Operations Manager
Alliance Logistics
Miami, FL
01.2015 - 08.2021
- Developed and implemented operational procedures to ensure quality standards are met.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Education
Bachelor of Arts - Criminal Justice
Florida International University
Miami, FL07-2020
Skills
- Incident Reporting
- Health and safety compliance
- Process Improvement
- Logistics Oversight
- Cargo inspections
- Operations Management
- Customer service and assistance
- Integrity and Honesty
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Operations Manager
Logistic International Group, Corp
06.2022 - Current
Transportation Security Officer
Transportation Security Administration, TSA
08.2021 - 06.2022
Operations Manager
Alliance Logistics
01.2015 - 08.2021
Bachelor of Arts - Criminal Justice
Florida International University
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