Denise Bolden

• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Create a work order plan and assign work to each department

• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Monitored project performance to identify areas of improvement and make adjustments.
• Provided detailed project status updates to stakeholders and executive management.
• Work closely with the Government CO
• Managed projects from procurement to commission.
• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
• Required and maintained Secret Security Clearance.

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• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Trained new technicians on standard operating procedures, ensuring consistency across the team.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Optimized system performance thorough testing and analysis.
• Pulled, cut, and prepared wiring harnesses according to unit specifications.
• Repaired and replaced defective wiring components.
• Supported multiple departments through cross‑training.
• Assisted in paint shop operations and spot welding for unit assembly.

• Evaluated facility operations and personnel for safety and health regulations compliance.
• Supervised staff of [15] in day-to-day activities.
• Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
• Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
• Managed operations for a 250,000‑sq‑ft facility, ensuring safety and compliance
• Supervised daily operations for maintenance, safety, and janitorial teams

• Facilitated cross-departmental communication on environmental issues, fostering a culture of shared responsibility and awareness.
• Spearheaded sustainability initiatives by collaborating with internal departments and external stakeholders to develop action plans.
• Championed employee training initiatives designed to raise awareness about best practices in waste reduction, energy conservation, and other aspects of sustainable operations.
• Hired and trained over 200 employees to improve departmental efficiency.
• Developed individualized service plans aligned with client goals.
• Maintained high customer satisfaction through accurate scheduling and service delivery.
• Provided ongoing training and mentorship to new staff.
• Increased productivity and quality through team motivation and coaching.