CARRIE THOMAS
Merced,CA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
31
31
years of professional experience
Work History
Operations Manager
United Floor Covering – Carpet One
Merced, CA
03.1995 - 11.2025
- Provided customer service, scheduling, and client follow-up support.
- Managed day-to-day business operations.
- Developed and implemented strategies to maximize customer satisfaction.
- Handled incoming calls, appointment setting, and general office communications.
- Cultivated strong relationships with vendors, resulting in better pricing and improved service quality.
- Supported bookkeeping functions such as invoicing, receipts, and record organization.
- Coordinated with sales staff, vendors, installers, and warehouse personnel.
- Maintained organized customer records, vendor accounts, and special orders.
- Skilled at working independently and collaboratively in a team environment.
- Took ownership of customer issues and followed problems through to resolution.
Education
Bachelor of Science - Marketing
California State University, Stanislaus
Turlock, CA12.1991
Skills
- Administrative & Office Support
- Marketing & Sales Support
- Customer Service & Client Relations
- Scheduling & Coordination
- Vendor & Account Management
- Recordkeeping & Organization
- Professional Communication
- File maintenance
Timeline
Operations Manager
United Floor Covering – Carpet One
03.1995 - 11.2025
Bachelor of Science - Marketing
California State University, Stanislaus
AVAILABILITY
Available to start work immediately.