MORGAN MOEHLENKAMP
Algonquin
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
B2B Account Manager
Labelmaster
Chicago, IL
03.2026 - Current
- Developed and maintained strong relationships with key B2B clients to enhance customer satisfaction.
- Analyzed market trends to identify growth opportunities, driving strategic initiatives for client engagement.
- Collaborated with cross-functional teams to ensure timely delivery of product solutions tailored to client needs.
- Conducted regular account reviews, providing insights and recommendations to improve service offerings.
- Utilized CRM tools effectively to track account activity, ensure data accuracy, and maximize efficiency in managing client relationships.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed accounts to retain existing relationships and grow share of business.
Operations and Management Trainee /Assistant Rental Manager
Penske
Elk grove, IL
08.2024 - 02.2026
- Resolved customer complaints in a timely and professional manner.
- Planned, prioritized and managed time, increasing productivity and efficiency.
- Coached and mentored team members to enhance performance and productivity.
- Managed employee performance through coaching, goal setting and day-to-day direction.
- Managed relationships with vendors, suppliers, customers and other stakeholders.
- Utilized problem-solving techniques to effectively address customer issues.
- Shadowed senior leadership, observing decision-making processes and gaining leadership insights.
Graphic Designer
FREELANCE
Algonquin, IL
01.2017 - 01.2026
- Created logos, flyers, and other marketing materials.
- Designed graphics for social media campaigns, such as Facebook ads and Instagram posts.
- Edited photos in Photoshop to enhance their quality for use in print or digital formats.
- Collaborated with clients to determine design requirements and objectives.
- Developed multiple marketing materials, including brochures, flyers, and posters, to promote products or services.
- Refined existing designs to ensure consistency in branding.
- Used visual concepts to illustrate brand values and client visions.
Account Manager
LabelMaster
Chicago, IL
03.2021 - 08.2024
- Responsible for managing client accounts and providing software, products, and services for their dangerous goods and hazardous needs.
- Ensure compliance and safety by delivering solutions that adhere to ISO 9001-2015 standards.
- Utilize strong communication, problem-solving, and customer service skills to build and maintain relationships with clients.
Sales Expert
Dyson
Chicago, IL
05.2019 - 03.2021
- Worked as a sales expert, providing exceptional customer service and product knowledge to clients.
- Built relationships and exceeded sales targets by effectively communicating the benefits and features of Dyson products.
- Developed expertise in a wide range of Dyson products, including vacuums, air purifiers, and hair care devices.
Education
Bachelor's - Graphic design
Flashpoint Chicago, a Campus of Columbia College
Chicago04-2021
Skills
- Creativity
- Fast Learner
- Decision Making
- Time Management
- Leadership
- Management
- Customer service
- Marketing
- Sales techniques
- Problem-solving
- Computer skills
- Goal setting
- Teamwork and collaboration
- Adaptability and flexibility
- Attention to detail
- Effective communication
- Problem Solving
- Communication Skills
- Ability to Multitask
- Ability to Work in a Team
- Communication
- Sales
- Graphic design
- Operations oversight
- Staff development
- Relationship building
- Analytical thinking
- Time management abilities
- Positive attitude
- Time management
- Managing operations and efficiency
- Professional and courteous
Websites
Certification
Silver award from GRAPHIS for QUIPIC, a personal camera app portfolio piece created at Flashpoint Chicago, a Campus of Columbia College Hollywood in UI/UX design with professor Evanthia Milara.
WEBSITE, PORTFOLIO AND PROFILES
www.moehlenkampmorgan.com
Timeline
B2B Account Manager
Labelmaster
03.2026 - Current
Operations and Management Trainee /Assistant Rental Manager
Penske
08.2024 - 02.2026
Account Manager
LabelMaster
03.2021 - 08.2024
Sales Expert
Dyson
05.2019 - 03.2021
Graphic Designer
FREELANCE
01.2017 - 01.2026
Bachelor's - Graphic design
Flashpoint Chicago, a Campus of Columbia College