Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Moore

Houston,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Tech Edge Coordinator

Patterson Dental
05.2022 - Current
  • Enhanced network performance by implementing efficient edge computing strategies.
  • Optimized data processing and delivery for improved user experience and reduced latency.
  • Collaborated with cross-functional teams to design and implement robust edge infrastructure solutions.
  • Provided technical support to clients experiencing issues with edge services, ensuring timely resolution of problems.

HR Assistant

Amazon
12.2020 - 04.2022
  • Improved employee satisfaction by streamlining HR processes and implementing efficient systems.
  • Provided support for employee performance evaluations, ensuring timely completion and proper documentation.
  • Supported managers in addressing employee relations issues, providing guidance on conflict resolution techniques.
  • Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.

Customer Service Specialist

Harris County Appraisal District
03.2017 - 10.2020
  • Enhanced customer satisfaction by resolving issues promptly and professionally.
  • Reduced response time for customer inquiries by streamlining communication processes.
  • Managed high call volume while maintaining a courteous and professional demeanor.
  • Handled escalated calls calmly, finding resolutions that satisfied both the District and the customer's needs.

Education

Bachelor of Science - Criminal Justice

Colorado Technical University
Colorado Springs, CO
08.2013

Skills

  • Criminal Investigation
  • Family needs assessment
  • Case management proficiency
  • Multitasking and Organization

Timeline

Tech Edge Coordinator

Patterson Dental
05.2022 - Current

HR Assistant

Amazon
12.2020 - 04.2022

Customer Service Specialist

Harris County Appraisal District
03.2017 - 10.2020

Bachelor of Science - Criminal Justice

Colorado Technical University

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Morgan Moore