Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Tech Edge Coordinator
Patterson Dental
Houston, TX
05.2022 - Current
Enhanced network performance by implementing efficient edge computing strategies.
Optimized data processing and delivery for improved user experience and reduced latency.
Collaborated with cross-functional teams to design and implement robust edge infrastructure solutions.
Provided technical support to clients experiencing issues with edge services, ensuring timely resolution of problems.
HR Assistant
Amazon
Houston, TX
12.2020 - 04.2022
Improved employee satisfaction by streamlining HR processes and implementing efficient systems.
Provided support for employee performance evaluations, ensuring timely completion and proper documentation.
Supported managers in addressing employee relations issues, providing guidance on conflict resolution techniques.
Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
Customer Service Specialist
Harris County Appraisal District
Houston, TX
03.2017 - 10.2020
Enhanced customer satisfaction by resolving issues promptly and professionally.
Reduced response time for customer inquiries by streamlining communication processes.
Managed high call volume while maintaining a courteous and professional demeanor.
Handled escalated calls calmly, finding resolutions that satisfied both the District and the customer's needs.
Police Lieutenant /Commander Over the Sexual Assault Response Coordinator/Community Engagement Liaison/ABLE Instructors at Georgetown University Police DepartmentPolice Lieutenant /Commander Over the Sexual Assault Response Coordinator/Community Engagement Liaison/ABLE Instructors at Georgetown University Police Department
Police Lieutenant( Operations Coordinator) at New York City Police DepartmentPolice Lieutenant( Operations Coordinator) at New York City Police Department
Equipment Coordinator at United Auto Workers Labor Employment and Training CorporationEquipment Coordinator at United Auto Workers Labor Employment and Training Corporation