Morgan Moore
Rock Island,IL
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
3
3
years of professional experience
Work History
Manager
Kick Serve Coffee
Moline, IL
07.2023 - Current
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Established processes to ensure efficient workflow throughout the organization.
- Trained new employees on store procedures, policies, and customer service, promoting outstanding customer service.
Shift Supervisor
Atomic Coffee Bar
Rock Island, IL
03.2022 - 07.2023
- Maintained accurate records of daily transactions and deposits.
- Collaborated with management to plan special events or promotions.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Monitored staff performance to ensure quality standards were met.
Bakery Clerk
HyVee Foods
Milan, IL
07.2021 - 03.2022
- Provided excellent customer service by promptly addressing complaints or concerns about product quality or availability.
- Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
- Operated cash register to process customer orders accurately and efficiently.
- Received incoming shipments of ingredients and supplies for baking operations.
Education
High School Diploma -
Alleman High School
Rock Island, IL05-2021
Skills
- Policy Implementation
- Workforce Management
- Cash Handling
- Drawer balancing
- Strategic Planning
- Expense Tracking
Timeline
Manager
Kick Serve Coffee
07.2023 - Current
Shift Supervisor
Atomic Coffee Bar
03.2022 - 07.2023
Bakery Clerk
HyVee Foods
07.2021 - 03.2022
High School Diploma -
Alleman High School
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