Conscientious Healthcare professional offering over 5 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Well-versed in medical terminology and procedures, proficient in administering medications and recording vital signs. Committed to improving patient outcomes through efficient support and attention to detail.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Atlanta Allergy & Asthma Center
11.2023 - Current
Collaborated with physicians to obtain necessary clinical information for prior authorization submissions.
Maintained thorough knowledge of insurance plan requirements, facilitating accurate and timely completion of authorization forms.
Analyzed medical records and other documents to determine approval of requests for authorization.
Verified eligibility and compliance with authorization requirements for service providers.
Monitored pending cases closely, proactively following up on outstanding documentation needed for successful approval outcomes.
Input all patient data regarding claims and prior authorizations into system accurately.
Contributed to a high level of customer service by quickly addressing questions or concerns from patients regarding their coverage or denials.
Collaborated with insurance companies to clarify coverage details and expedite review of complex cases.
Certified Medical Assistant
Harbin Clinic
09.2021 - 05.2023
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Prepared and administered medications to alleviate patient symptoms.
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Obtained client medical history, medication information, symptoms, and allergies.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Certified Medical Assistant
Floyd Medical Center, FMC
01.2020 - 08.2021
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Prepared and administered medications to alleviate patient symptoms.
Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
Obtained client medical history, medication information, symptoms, and allergies.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Oriented and trained new staff on proper procedures and policies.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Measured patient spirometry.
Followed appropriate procedures to minimize patient's exposure to radiation.
Education
Diploma - Certified Medical Assistant
Georgia Northwestern Technical College
Rome, GA
12-2019
High School Diploma -
Pepperell High School
Lindale, GA
05-2014
Skills
HIPAA compliance
Medical terminology
Specimens collection and processing
Patient scheduling
Clinical documentation
Medication administration
Electronic health records
Multitasking and organization
Telephone etiquette
Vital signs monitoring
Maintaining confidentiality
Phlebotomy
Data entry
CPR
Basic life support
Insurance verification
Certification
National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT).
CPR/AED Certification
Timeline
Certified Medical Assistant
Atlanta Allergy & Asthma Center
11.2023 - Current
Certified Medical Assistant
Harbin Clinic
09.2021 - 05.2023
Certified Medical Assistant
Floyd Medical Center, FMC
01.2020 - 08.2021
Diploma - Certified Medical Assistant
Georgia Northwestern Technical College
High School Diploma -
Pepperell High School
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