MORGAN OPPENHEIMER
Brooklyn,NY
Summary
Versatile job-seeker proficient in researching, writing, editing, and presenting diverse content. With a Master of Arts in Urban Studies from CUNY School of Labor & Urban Studies, I am an outgoing and dependable candidate who is passionate about exceeding expectations. As a skilled bartender, I bring a positive attitude and a sense of humor to demanding environments. My role as a literary agent's assistant and agent trainee at a "big five" talent agency is a testament to my boundless energy and ability to manage multiple priorities with ease. I am a detail-oriented team player with an outstanding track record of success and growth in fast-paced environments where challenging goals are the norm. My top-notch technical abilities and exceptional relationship-building skills are sure to make me an invaluable asset to any team.
Overview
8
8
years of professional experience
Work History
Bartender & Server
Virginia’s
03.2023 - Current
- Serve high customer volumes during special events, nights, and weekends in a fast-paced neighborhood gem.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Perform opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Assist with staff training, sharing expertise in bartending techniques and customer service best practices.
Senior Hostess
Le Crocodile
04.2022 - 03.2023
- Maintained reservations via Resy for a bustling upscale French brasserie-style restaurant located in the Wythe Hotel in Williamsburg, Brooklyn.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Developed rapport with regular patrons, fostering a sense of community within the establishment.
Store manager
Top Hat NYC
10.2020 - 04.2022
- Top Hat is a small boutique on the Lower East Side specializing in imported gifts, home goods, stationary and eclectic finds expertly curated
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Agent’s Assistant
ICM Partners
02.2017 - 07.2020
- Provided editorial feedback and copy for major book projects
- Evaluated submissions for agency acquisition and made recommendations
- Wrote pitch letters, internal communications, editorial notes, reader’s reports, jacket copy and recommendation/grant letters for clients
- Negotiated deal points, tracked contracts, IP rights, payments, tax forms, and other materials for clients and co-agents
- Organized projects with international colleagues and clients, scheduling conferences, and event planning
- Handled email, expenses, internal and external sharable materials, excel logs, physical mail, and business travel
- Demonstrated resourcefulness when faced with unexpected challenges by quickly identifying effective solutions that minimized disruption to operations.
- Increased overall operational efficiency within the agency through consistent attention to detail, proactive problem-solving, and a willingness to take on additional responsibilities as needed.
- Increased client satisfaction by efficiently managing phone calls, emails, and appointment scheduling.
- Gained comprehensive understanding of contract negotiations through active participation in client interactions under supervision of experienced agents.
- Enhanced office organization and efficiency through meticulous data entry and file management.
- Vetted and negotiated permissions contracts, amendments, and reversions
Sales and Social Media Associate
28 Scott Vintage
09.2016 - 05.2017
- Organized, styled, edited, and helped photograph clothes and models for social media posts
- Greeted customers and helped perform sales tasks and store upkeep for both mobile truck and permanent store
- Created engaging content to keep social media channels updated and on brand.
- Identified opportunities and scheduled daily posts promoting company brand, events and special offers.
Marketing and Social Media Associate
Mark Oldman
09.2016 - 02.2017
- Built contact lists for national publicity campaign, developed and planned social media posts
- Wrote HTML, captions and copy for blog entries and across all major social media platforms, tracked logistics
- Planned and executed book launch event for 100+ guests
- Worked varied hours to meet seasonal and business needs.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Education
M.A - Urban Studies
CUNY School of Labor And Urban Studies
New York, NY05.2024
Bachelor of Arts - Literature
Bard College
Hudson, NY05.2016
Skills
- Strong multitasker and fast learner
- Highly reliable and effective communication
- Engaging personality
- Hospitality and customer service expertise
- Team training and development
- Client relationship building
- Administrative support
- Teamwork and collaboration
- Quantitative and qualitative analysis
- Research skills & fieldwork experience
- Event Planning
- Creative and professional writing
Timeline
Bartender & Server
Virginia’s
03.2023 - Current
Senior Hostess
Le Crocodile
04.2022 - 03.2023
Store manager
Top Hat NYC
10.2020 - 04.2022
Agent’s Assistant
ICM Partners
02.2017 - 07.2020
Sales and Social Media Associate
28 Scott Vintage
09.2016 - 05.2017
Marketing and Social Media Associate
Mark Oldman
09.2016 - 02.2017
M.A - Urban Studies
CUNY School of Labor And Urban Studies
Bachelor of Arts - Literature
Bard College
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