Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
References
Timeline
Generic

Morgan Patabendi

Miami,FL

Summary

Im currently a freshman in college going to MDC, pursuing graphic design in hopes of becoming an auto engineer. I have a huge passion for caretaking as well as creative expression. I've been working since i turned 16 and have a hunger to learn everything i can. I am constantly striving to be my best self and gain experience and knowledge to help me achieve my dreams. I pride myself in my motivation for success as well as being someone future me will be proud of. As for how i am in the workplace, i highly value customer rapport and making sure guests have a great experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crewmember

Coldstone Creamery
Miami, FL
03.2023 - Current
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Barista Shift Lead

Tropical Smoothie Cafe
Miami, FL
10.2021 - 02.2023
  • Checked temperatures of freezers, refrigerators and heating equipment.
  • Greeted guests with pleasant smile and superior customer service.
  • Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
  • Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.

Cashier

Taco Rico
Miami, FL
08.2021 - 10.2021
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.

Education

High School Diploma -

Felix Varela Senior High School
Miami, FL
06.2023

Skills

  • Team Building and Leadership
  • Complaint Resolution
  • Product Recommendations
  • Customer Service
  • Shop Opening and Closing
  • Hiring and Training
  • Safe Food Handling
  • POS Systems
  • Cash Handling
  • Food and Beverage Service
  • Payment Acceptance
  • Kitchen Staff Supervision

Affiliations

  • Music
  • Painting
  • Designing

Languages

Spanish
Limited

Certification

  • Food Handlers License

References

References available upon request.

Timeline

Crewmember

Coldstone Creamery
03.2023 - Current

Barista Shift Lead

Tropical Smoothie Cafe
10.2021 - 02.2023

Cashier

Taco Rico
08.2021 - 10.2021

High School Diploma -

Felix Varela Senior High School

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Morgan Patabendi