Morgan Peek
Tampa,Florida
Summary
Degree seeking student pursuing to achieve a major in marketing with a minor in risk management at the University of South Florida. Currently apart of Phi Sigma Theta National Honor Society holding a 3.5 GPA and Gamma Iota Sigma Business Fraternity member. Proven track record in customer service and brand management honed at Mr. Empanadas and Mandolas. Excel highly in team collaboration, enhancing customer satisfaction, and operational efficiency. Demonstrate outstanding leadership and attention to detail , driving positive outcomes in fast paced environments. Lastly, in my free time my hobbies, I enjoy playing pickleball and intermural sports with friends and family.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Mr.Empanda Restaurant
Tampa, Florida
08.2019 - Current
- Currently work there now helping under my owner by assisting in the day to day activities in the restaurant.
- Managed Front of House Operations, including handling the register, addressing customers customer inquires and concerns.
- Providing exceptional customer service and efficient transaction processing.
- Conducted inventory management and organization, ensuring optimal stock levels and streamlined operations in back of house.
- Worked during high school as a cashier, cook, and team member.
Cashier, Buser, Bakery
Mandolas Restaurant
Tampa, FL
08.2023 - 08.2024
- Managed customer transactions, processed payments, and provided accurate change using the POS system.
- Ensured a smooth checkout process by maintaining accurate order records and handling customer inquiries.
- Maintained cleanliness and organization of dining area, ensuring tables were promptly cleared and reset for new guests.
- Provided cross-functional support in all front-of-house roles, including greeting guests, positive dining experience customer concerns, and customer satisfaction.
Education
Bachelor of Arts - Major: Marketing Minor: Risk Management
University of South Florida
Tampa, FL05-2026
Associate of Arts -
Valenica College
Orlando05-2024
High School Diploma -
Tampa Catholic High School
Tampa05-2022
Skills
- Market research
- Data Analytics
- Brand Management
- Customer service
- Public relations
- Risk Management
- Outgoing
- Leadership
- Attention to detail
- Team collaboration
Affiliations
Intramural Flag Football
Pickleball
Accomplishments
- Phi Sigma Theta National Honor Society
- Gamma Iota Sigma Business Fraternity
- Honor Roll
- 3.5 GPA
Certification
- Excel
- Word
- Powerpoint
- One Note
Timeline
Cashier, Buser, Bakery
Mandolas Restaurant
08.2023 - 08.2024
Cashier Team Lead
Mr.Empanda Restaurant
08.2019 - Current
Bachelor of Arts - Major: Marketing Minor: Risk Management
University of South Florida
Associate of Arts -
Valenica College
High School Diploma -
Tampa Catholic High School
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