Summary
Overview
Work History
Education
Skills
Timeline

Morgan Pelletier

Plymouth,ME

Summary

Dynamic and dedicated bartender with extensive experience at Penobscot Pour House, recognized for exceptional customer service and strong multitasking abilities. Proven track record in managing high-volume events while maintaining a clean and organized workspace. Committed team player with a responsible approach to alcohol service, fostering a welcoming atmosphere for all patrons.

Overview

7
7
years of professional experience

Work History

Bartender

Marlintinis
03.2025 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.

Bartender

Penobscot Pour House
05.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the start and end of each shift.
  • Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Waitress

Franks Place
01.2023 - 05.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Bartender

Penobscot Pour House
08.2021 - 09.2022
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Served high customer volumes during special events, nights, and weekends.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Psychiatric Technician

Northern Light Acadia Hospital
05.2018 - 09.2021
  • Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
  • Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
  • Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
  • Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.

Behavioral Health Professional

Downeast Horizons
01.2020 - 08.2021
  • Assisted clients with goal setting and attainment processes by regularly monitoring progress towards identified objectives.
  • Conducted thorough assessments to accurately identify behavioral health needs and develop appropriate treatment plans.
  • Collaborated with multidisciplinary teams for comprehensive treatment plans, resulting in improved patient satisfaction.
  • Conducted ongoing evaluations of program effectiveness, implementing necessary changes for continued improvement of service delivery.

Education

Associate of Applied Science - Mental Health And Human Services

Eastern Maine Community College, Bangor, ME
05-2020

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Patience and tolerance
  • Outgoing personality
  • Responsible alcohol service
  • Team player attitude

Timeline

Bartender - Marlintinis
03.2025 - Current
Bartender - Penobscot Pour House
05.2024 - Current
Waitress - Franks Place
01.2023 - 05.2024
Bartender - Penobscot Pour House
08.2021 - 09.2022
Behavioral Health Professional - Downeast Horizons
01.2020 - 08.2021
Psychiatric Technician - Northern Light Acadia Hospital
05.2018 - 09.2021
Eastern Maine Community College - Associate of Applied Science, Mental Health And Human Services

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