Morgan Pratt
Jacksonville
Summary
Adaptable and detail-oriented Patient Care Technician with experience in vital signs monitoring and patient education. Known for strong collaboration skills and commitment to enhancing patient care through effective communication and teamwork.
Overview
3
3
years of professional experience
Work History
Patient Care Technician
Mayo Clinic
01.2024 - 10.2024
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted with daily living activities, ensuring patient comfort and dignity.
- Maintained cleanliness and organization of patient care areas.
- Collaborated with multidisciplinary teams to enhance patient care plans.
- Educated patients on health management and post-discharge instructions.
- Documented patient information accurately in electronic health record systems.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Server
First Watch
03.2023 - 01.2024
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Processed orders efficiently using point-of-sale system, maintaining accuracy in transactions.
- Collaborated with kitchen staff to coordinate timely food preparation and service.
- Trained new servers on menu offerings and service protocols to enhance team performance.
- Maintained cleanliness and organization of dining area to uphold health standards.
- Handled guest inquiries and complaints professionally, resolving issues promptly to ensure satisfaction.
Dishwasher
Ember and Iron
01.2023 - 03.2023
- Operated commercial dishwashing equipment to maintain cleanliness and efficiency in kitchen operations.
- Ensured proper sanitation procedures were followed to meet health and safety standards.
- Collaborated with kitchen staff to streamline dish service during peak dining hours.
- Assisted in inventory management by organizing and restocking clean dishes and utensils.
Grocery Store Cashier
Publix
09.2022 - 01.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer and balanced funds at shift end.
- Collaborated with team members to ensure smooth store operations.
- Implemented best practices for cleanliness and safety in checkout area.
Sales Associate
Surf and Skate Surf Shop
06.2021 - 09.2022
- Greeting customers
- Assisted customers in selecting products to enhance their surfing and skating experience.
- Maintained inventory levels through regular stock checks and replenishment as needed.
- Executed daily visual merchandising strategies to maximize product visibility and appeal.
- Provided exceptional customer service, resolving inquiries and complaints efficiently.
Education
High School Diploma -
Ponte Vedra High School
Ponte Vedra, FLSkills
- Vital signs monitoring
- CPR certification
- Patient observation
- Basic life support
- ADL support
- Feeding assistance
- Adaptable
Timeline
Patient Care Technician
Mayo Clinic
01.2024 - 10.2024
Server
First Watch
03.2023 - 01.2024
Dishwasher
Ember and Iron
01.2023 - 03.2023
Grocery Store Cashier
Publix
09.2022 - 01.2023
Sales Associate
Surf and Skate Surf Shop
06.2021 - 09.2022
High School Diploma -
Ponte Vedra High School