Morgan Rahenkamp
Riverside,NJ
Summary
Dynamic leader with a proven track record at Massage Envy, adept in customer relationship management, and team leadership. With over ten years of diverse experience in multiple fields of work, I am eager to grow and excel in the mental health community.
Overview
13
13
years of professional experience
Work History
Bartender
Eclipse Brewing
Merchantville, NJ
08.2024 - Current
- Managed accurate bar tabs and processed cash and credit card transactions.
- Developed good working relationships with fellow employees through effective communication.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Balanced daily registers and generated sales reports for management.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Adhered to state regulations regarding serving alcohol responsibly.
General Manager
Massage Envy
Mount Laurel, NJ
09.2023 - Current
- Appraised inventory levels frequently, ordering new merchandise to keep quantities well-stocked.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Approached customers and engaged in conversation using effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Directed recruitment, hiring, and training of new staff members.
Peer Mentor
Vicki Rahenkamp LPCP
Easton, MD
01.2012 - 03.2014
- Offered insights and strategies for balancing school, work, and personal life.
- Organized activities designed to build self-esteem, promote team building and foster creativity among participants.
- Assisted individuals in identifying and capitalizing on personal interests, goals and strengths.
- Performed tasks to assist and support individuals in regaining independence within the community.
- Lead group meetings with the teen group.
- Guided peers through recovery process by performing outreach and advocacy to support treatment plan.
- Maintained confidentiality of all mentee communications and records.
Education
Bachelor of Arts - Psychology
Rowan University
Glassboro, NJ12-2026
Associate of Arts - Psychology
Rowan College of Burlington County
Mount Laurel, NJ12-2024
Certificate of Marketing - Marketing
University of Pennsylvania
Philadelphia, PA12-2021
Skills
- Customer service
- Inventory management
- Team building
- Conflict resolution
- Effective communication
- Time management
- Strong multitasking
- Staff management
- Marketing and sales experience
Accomplishments
- Phi Theta Kappa - Honors Society
References
References available upon request.
Timeline
Bartender
Eclipse Brewing
08.2024 - Current
General Manager
Massage Envy
09.2023 - Current
Peer Mentor
Vicki Rahenkamp LPCP
01.2012 - 03.2014
Bachelor of Arts - Psychology
Rowan University
Associate of Arts - Psychology
Rowan College of Burlington County
Certificate of Marketing - Marketing
University of Pennsylvania
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