Morgan Robinson
Brigham Internal Medicine
Tremonton
1
Certification
6
years of professional experience
Dedicated Phlebotomy Certified professional skilled in delivering patient care and enhancing customer service in fast-paced settings. Focused on accuracy and efficiency in all procedures to ensure quality outcomes. Seeking a full-time position in a hospital or clinical environment to leverage skills and commitment to patient well-being.
Work History
Receptionist
2 Months- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained payments from patients and scanned identification and insurance cards.
- Processed medical insurance claims and payments.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Assisted healthcare providers during examinations, supporting efficient patient care delivery.
- Expedited lab results retrieval process by establishing strong relationships with external laboratory facilities.
- Assisted in inventory management, ordering supplies when necessary to maintain adequate stock levels for clinical operations.
Tax Examiner Technician
2 Years 7 Months- Reviewed and analyzed tax documents to ensure accurate liability assessments and identify discrepancies.
- Processed corrections and established payment plans and installment agreements to facilitate compliance.
- Maintained strict confidentiality while managing sensitive financial and personal information.
Meat Wrapper
3 Years 3 Months- Enforced strict sanitation and safety procedures to prevent contamination.
- Enforced sanitation and safety procedures, ensuring product integrity and compliance.
- Monitored inventory levels, maintaining accurate records to support efficient operations.
- Trained new employees on procedures, facilitating smooth onboarding and effective transactions.
- Delivered customer support by addressing inquiries and resolving issues.
Server
10 Months- Provided high-quality customer service in high-pressure situations.
- Took and processed orders promptly to enhance customer satisfaction.
- Resolved team conflicts to maintain service flow.
- Resolved conflicts with team members to ensure efficient service.
Education
High School Diploma
Skills
Medical Office Support
Phlebotomy & Patient Care
Data entry
Attention to Detail & Accuracy
Medical billing
Patient Records Management
Organizational skills
Client management
Verbal and written communication
Certification
- Phlebotomy Certified
- National Certification
Timeline
Receptionist
Brigham Internal Medicine
06.2026 - CurrentRead More
Tax Examiner Technician
IRS
07.2022 - 02.2025Read More
Server
Maddox Ranch House
09.2021 - 07.2022Read More
Meat Wrapper
Arnold's Wild Game
09.2020 - 12.2023Read More
Bear River High School
High School Diploma
Read More