Chanellie Rostata
Temecula,CA
Summary
Experienced medical office professional with a background in urgent care reception, EMR data entry, patient intake, and appointment scheduling. Known for accuracy, organized communication, and smooth front-desk support.
Overview
9
9
years of professional experience
Work History
Receptionist
Accelerated Urgent Care
Wildomar, California
06.2022 - Current
- Welcomed patients at urgent care front desk with courteous, professional service.
- Answered multi-line phone calls and directed callers to clinical staff and providers.
- Scheduled patient appointments and maintained up-to-date urgent care visit calendars.
- Input patient information into EMR systems, ensuring accuracy of records.
- Supported medical staff with messaging, referrals, and administrative office tasks.
- Managed patient flow between waiting room, registration, and treatment areas to optimize service delivery.
Document Control Clerk
Stevenato Group
Oceanside, California
11.2017 - 06.2021
- Managed Stevenato Group controlled documents and revision records.
- Reviewed quality records for accuracy and missing signatures.
- Updated SOP files and maintained current document versions.
- Distributed approved procedures to production and quality teams.
- Archived completed files in secure document control systems.
- Tracked document requests from engineering and regulatory groups.
- Coordinated document changes with reviewers across Stevenato Group departments.
Education
High School Diploma -
Columban College
Olongapo City, Zambales03-2015
Some College (No Degree) - Medical billing and coding
High Desert Medical College
Temecula, CASkills
- Appointment scheduling
- EMR management
- Patient intake
- Patient communication
- Medical office support
- Multi-line phones
- Records management
Timeline
Receptionist
Accelerated Urgent Care
06.2022 - Current
Document Control Clerk
Stevenato Group
11.2017 - 06.2021
High School Diploma -
Columban College
Some College (No Degree) - Medical billing and coding
High Desert Medical College