Morgan Saile
Bethel,OH
Summary
Experienced in retail, customer service, childcare, and stage management. Skilled in handling transactions, supporting customers, and overseeing self-checkout operations. Proficient in training employees and customers on POS systems with a focus on accuracy. Background in childcare, fostering safe and engaging environments for young children. Well-versed in coordinating stage productions, managing rehearsals, and overseeing technical elements. Strong communicator with excellent multitasking and problem-solving abilities in fast-paced environments. Knowledgeable in IT applications, database management, and Microsoft Office Suite.
Overview
4
4
years of professional experience
Work History
Customer Service Coordinator
Meijer
Cincinnati, OH
07.2024 - Current
- Trained cashiers and managed service desk operations
- Managed high-volume cash transactions and balanced tills, preparing large cash deposits for the cash office while ensuring accuracy, security, and compliance with cash-handling procedures.
- Ensured efficient operations and smooth teamwork
- Managed lottery sales, returns, and lost-and-found
- Provided excellent customer service
Retail Sales Associate
Meijer
Cincinnati, OH
07.2024 - Current
- Ensured accurate processing of substantial cash and card transaction volumes.
- Ensured compliance with company policies and cash-handling procedures.
- Identified and resolved transaction discrepancies.
- Delivered exceptional customer service, resolving inquiries and issues promptly.
- Assisted in training new cashiers on POS systems and customer interaction.
- Built rapport with customers, fostering trust and loyalty.
Self Checkout Attendant
Meijer
Cincinnati, OH
07.2024 - Current
- Trained customers on using self-checkout systems for a seamless experience.
- Maintained a calm demeanor under pressure during high-traffic periods.
- Monitored multiple self-checkout stations to prevent errors and enhance efficiency.
- Resolved payment and scanning issues efficiently while maintaining excellent customer service.
- Provided guidance on digital payment methods, and troubleshooting technical errors.
- Adapted to new technologies and systems to improve operational efficiency.
Childcare Volunteer
Williamsburg High School
Williamsburg
08.2021 - 05.2022
- Supervised and ensured the safety and well-being of a group of 15 children (ages 5-9) in a structured classroom setting.
- Maintained accurate attendance records and coordinated morning routines to ensure each child reached school transportation on time.
- Monitored children's behavior, provided guidance, and resolved minor conflicts to foster a positive and supportive environment.
- Communicated effectively with staff and parents to address concerns and provide updates on children's activities and well-being.
Education
High school - IT Coursework
Williamsburg High School
Skills
- Cash handling and accuracy
- Customer service excellence
- Child supervision and safety monitoring
- Problem-solving and quick decision-making in childcare settings
- Training and mentoring new employees and customers
- Good with communication and providing excellent customer service
- Multitasking in high-pressure environments
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Strong technical skills with experience in IT and computer applications
- Attention to detail and excellent organization skills
Timeline
Customer Service Coordinator
Meijer
07.2024 - Current
Retail Sales Associate
Meijer
07.2024 - Current
Self Checkout Attendant
Meijer
07.2024 - Current
Childcare Volunteer
Williamsburg High School
08.2021 - 05.2022
High school - IT Coursework
Williamsburg High School
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