Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Schliesman

Watertown,MN

Summary

Customer-savvy Barter/Server accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.

Overview

11
11
years of professional experience

Work History

Uptown Bar and Grill

Jud Meyer
Waverly, MN
01.2021 - Current
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Cleared tables immediately after guests left in preparation for next party.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Cultivated warm relationships with regular customers.

Medina Ballroom and Entertainment Center

Mark Raskob's
Medina, MN
06.2018 - 06.2020
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Increased sales significantly by upselling higher-end products to customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Helped organize and cater wedding parties, banquets etc.

Old Chicago

Trent Anderson
Plymouth, MN
06.2011 - 08.2018
  • Maximized customer service by training staff, overseeing operations and resolving issues.
  • Closed out cash register and prepared cashier report at close of business.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Checked ID cards and verified bar guests were of legal age.
  • Crafted popular cocktail menu for customers preferring liquor and spirits to wine.

Education

Associate of Arts - Generals A.A. Degree

South Central College
Mankato, MN
05.2010

Skills

  • Maintaining Clean Work Areas
  • Customer Relations
  • Cash Register Operations
  • Beverage Making and Delivery
  • Problem Detection and Resolution
  • Suggestive Selling
  • Safety and Sanitation Standards
  • Guest Satisfaction
  • Work Coordination
  • Concern for Others
  • Dependability and Self-Control
  • Servsafe Certified

Timeline

Uptown Bar and Grill

Jud Meyer
01.2021 - Current

Medina Ballroom and Entertainment Center

Mark Raskob's
06.2018 - 06.2020

Old Chicago

Trent Anderson
06.2011 - 08.2018

Associate of Arts - Generals A.A. Degree

South Central College

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Morgan Schliesman