Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining customer satisfaction
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Walmart
Saint Croix Falls, WI
02.2020 - Current
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Server
Tippy Canoes
Osceola, WI
06.2019 - 09.2019
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma - World History
Morgan
Lindstrom, MN
06.2022
Skills
Friendly
Issue and Complaint Resolution
POS Systems and Ordering Platforms
Understanding Customer Needs
Upbeat and Positive Personality
Cash Register Operations
Consulting Supervisors
Additional Information
Awards
, Student academic award
Three department awards
Nominated for the Congress of Future Medical Leaders Award of Excellence.