Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
CustomerServiceRepresentative

Morgan Schmidt

La Crosse,WI

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining customer satisfaction

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Walmart
Saint Croix Falls, WI
02.2020 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Server

Tippy Canoes
Osceola, WI
06.2019 - 09.2019
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

High School Diploma - World History

Morgan
Lindstrom, MN
06.2022

Skills

  • Friendly
  • Issue and Complaint Resolution
  • POS Systems and Ordering Platforms
  • Understanding Customer Needs
  • Upbeat and Positive Personality
  • Cash Register Operations
  • Consulting Supervisors

Additional Information

  • Awards , Student academic award Three department awards Nominated for the Congress of Future Medical Leaders Award of Excellence.

Timeline

Customer Service Representative

Walmart
02.2020 - Current

Server

Tippy Canoes
06.2019 - 09.2019

High School Diploma - World History

Morgan