Morgan Schramm
Catering Sales Manager
Sun Prairie,WI
Summary
Ambitious Catering and Events Manager with 8 years of experience leading efficient and profitable service teams. Successful at meeting client needs while increasing revenue by driving sales. Committed to top-tier customer service and upholding professional, approachable attitude.
Overview
16
16
years of professional experience
Work History
Catering Sales Manager
Sheraton
Madison, WI
07.2021 - Current
- Conduct site visits and entertain clients to promote property facilities and services
- Perform outside sales calls on a regular basis to maintain current client relationships as well as prospect for new business.
- Meet and closely work with vendors for upcoming events.
- Detail Banquet Event Orders, run Banquet Event Order meetings to ensure staff and management have an understanding of each meeting and event.
- Assist the Banquet Manager in staffing needs for each meeting and event.
- Work directly with clients for menu planning, floor plan, room set up, timelines, rental orders, décor, cost, and billing details and any other requirements pertinent to their event.
Events Director
NAKOMA GOLF CLUB
Madison, WI
04.2019 - 07.2021
- Conducted tours of the golf club; entertains qualified potential clients in accordance with company and property policies and procedures.
- Maximized use of all available hotel space to generate food and beverage revenues.
- Provided accurate and concise information to all departments with regard to group needs. These documents included Banquet Event Orders and Internal Communications.
- Managed function details to ensure complete satisfaction and repeat business.
- Invoiced clients and followed up once events or meeting took place.
CORPORATE SALES MANAGER
WISCO HOTEL GROUP
Madison, WI
11.2018 - 04.2019
- Responsible for Corporate and Travel Agent Room Sales for the hotel
- Identify new markets and business opportunities and increase sales
- Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients
- Participates in sales calls with members of sales team to acquire new business and/or close on business
- Acquiring and developing new business accounts and preparing sales proposals for clients
- Worked closely with General Manager on forecasting monthly and yearly revenue projections.
SENIOR CATERING MANAGER
HOLIDAY INN & SUITES CHICAGO NORTHWEST
08.2016 - 11.2018
- Conducted site visits and entertain clients to promote property facilities and services
- Met and closely worked with vendors
- Initiate verbal and written communication by banquet event order and other departmental documents required
- Provided on-site direction of meeting and catering logistics to managers, departments, and team members responsible for event execution
- Worked directly with clients for menu planning, floor plan, room set up, timelines, rental orders, décor, cost, and billing details and any other requirements pertinent to their event.
Server/Bartender
Elgin Public House
Elgin, IL
02.2010 - 11.2018
- Took drink and food orders, cashiered, cleaned tables, assisted in making drinks and pouring beers.
CATERING SALES MANAGER
HOLIDAY INN & SUITES CHICAGO NORTHWEST
Crystal Lake, IL
09.2015 - 08.2016
- Responsible for selling, detailing, and executing events including Weddings, Bar/Bat Mitzvahs,
- Fundraisers, & Corporate Meetings/Events ranging from 10 to 200 guests
- Developed and created new marketing materials
- Met and exceeded both booking and solicitation goals
- Build relationships with current clients to ensure repeat business
Education
HIGH SCHOOL DIPLOMA -
NORTHWESTERN HIGH SCHOOL MAPLE
Skills
OPERA
Micros POSMenu PlanningEvent PlanningEvents ManagementCateringForecastingBudgetingSales ManagementBanquet ExperienceBartender LicenseFood Handler CertificationDELPHIOPERAMicrosoft Programs: IntermediateMicros: AdvancedCI/TY
Timeline
Catering Sales Manager
Sheraton
07.2021 - Current
Events Director
NAKOMA GOLF CLUB
04.2019 - 07.2021
CORPORATE SALES MANAGER
WISCO HOTEL GROUP
11.2018 - 04.2019
SENIOR CATERING MANAGER
HOLIDAY INN & SUITES CHICAGO NORTHWEST
08.2016 - 11.2018
CATERING SALES MANAGER
HOLIDAY INN & SUITES CHICAGO NORTHWEST
09.2015 - 08.2016
Server/Bartender
Elgin Public House
02.2010 - 11.2018
HIGH SCHOOL DIPLOMA -
NORTHWESTERN HIGH SCHOOL MAPLE