Morgan Seitz
Chillicothe,OH
Summary
Reliable worker known for exceptional customer service, order accuracy, and conflict resolution. Committed to enhancing work-related experiences and optimizing team efficiency. Displays manager qualities and responsibilities to create the best environment for workers and customers.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Food Server
Giovanni's Pizza Inc.
Chillicothe, OH
05.2021 - 11.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Managed order accuracy, ensuring timely and efficient food delivery.
- Collaborated with kitchen staff to streamline food preparation processes.
- Trained new servers on menu knowledge and service standards.
- Resolved customer concerns promptly to enhance dining experience.
- Implemented suggestions for improving workflow efficiencies within team operations.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
Food Service Worker
McDonald's
Chillicothe, OH
01.2018 - 06.2021
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Developed and maintained positive relationships with customers to enhance service.
Grocery Bagger
Kroger's Grocery Store
Chillicothe, OH
04.2015 - 10.2018
- Bagged groceries efficiently to ensure speedy customer service and satisfaction.
- Organized items in bags for optimal weight distribution and product protection.
- Assisted customers with inquiries, providing a welcoming shopping experience.
- Trained new employees on proper bagging techniques and customer engagement practices.
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
- Collected carts from parking lot and designated return locations.
- Contributed to store''s positive reputation by consistently demonstrating professionalism and dedication to customer service.
Education
Associate of Applied Science - Business Management, Accounting And Marketing
Ohio University Chillicothe
Chillicothe, OH12-2025
Skills
- Cash handling
- Customer service
- Data entry
- Professional attitude
- Order taking
- Relationship management
- Order accuracy
- Organizational skills
- Phone communication and computer operation
- POS system operations
- Conflict resolution
- Hospitality and accommodation
- Reliable and responsible
- Manager skills and duties
- Key holder to the building and passwords to security systems and all safes
Accomplishments
- Achieved membership in the National Honor Society throughout high school and college by receiving tremendous grades from my hard work and dedication.
Certification
- Driver's License - Since 2016
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Food Server
Giovanni's Pizza Inc.
05.2021 - 11.2025
Food Service Worker
McDonald's
01.2018 - 06.2021
Grocery Bagger
Kroger's Grocery Store
04.2015 - 10.2018
Associate of Applied Science - Business Management, Accounting And Marketing
Ohio University Chillicothe