Morgan Siebert
Fall River Health Services
Custer,SD
6
years of professional experience
Organized office coordinator with expertise in streamlining administrative processes. Recognized for strong attention to detail and ability to manage multiple tasks efficiently, ensuring optimal workflow and effective team collaboration.
Work History
Patient Account Representative
1 Year 10 Months- Collaborated with healthcare providers to verify insurance eligibility and coverage details.
- Assisted patients with billing questions, promoting understanding of payment options and policies.
- Processed patient account inquiries efficiently, ensuring prompt resolution of concerns.
- Maintained accurate patient records in electronic health record (EHR) systems for compliance.
- Posted payments and processed refunds.
- Provided exceptional customer service, handling sensitive patient situations with professionalism and empathy.
- Maintained office inventory and organized supplies for efficiency and expected needs.
- Input data into spreadsheets and databases.
- Conducted regular audits of patient accounts, identifying discrepancies and rectifying errors as needed.
- Electronically submitted bills according to compliance guidelines.
Data Entry Specialist
3 Years- Entered and maintained accurate data in electronic databases to support training programs.
- Verified data integrity by cross-referencing information with source documents.
- Trained new staff on data entry protocols and best practices for accuracy.
- Completed data entry tasks with accuracy and efficiency.
- Compiled data and reviewed information for accuracy prior to input.
- Ensured timely and accurate delivery of reports by maintaining up-to-date databases and spreadsheets.
- Scanned documents and saved in database to keep records of essential organizational information.
HOA Office Coordinator
1 Year 4 Months- Managed scheduling and logistics for meetings, ensuring optimal use of resources.
- Coordinated office operations to enhance workflow efficiency and support team objectives.
- Developed and maintained filing systems to ensure accuracy and accessibility of documents.
- Assisted in budget tracking and expense reporting, contributing to financial oversight efforts.
- Trained new staff on office procedures, enhancing team performance and productivity.
- Oversaw inventory management for office supplies, ensuring cost-effectiveness and resource availability.
- Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
- Assisted with the hiring process, conducting interviews and onboarding new employees to promote company culture.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
Education
GED
Skills
Documentation and recordkeeping
Data entry
Office administration
Office operations
Microsoft Word
Microsoft Outlook
Computer skills
Customer service
Data management
Timeline
Patient Account Representative
Fall River Health Services
10.2024 - CurrentRead More
Data Entry Specialist
National Training Center
10.2021 - 10.2024Read More
HOA Office Coordinator
Terra West Management Company
06.2020 - 10.2021Read More
State of Texas
GED
Read More