Morgan Spencer
Gainesville,VA
Summary
Compassionate Medical Assistant with expertise in patient care, clinical documentation, and inventory management. Experienced in conducting patient intakes and supporting dermatological procedures. Committed to operational efficiency and regulatory compliance while fostering trust through strong communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Reston Dermatology
Reston, VA
06.2025 - 10.2026
- Opening patient rooms/closing patient rooms
- Patient intake
- Monitored inventory levels and ordered medical supplies as needed.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times
- Collaborated with healthcare team to improve patient care processes.
- Injections for lidocaine, Botox, fillers
- Phlebotomy
- Administering medication
- Assisting in excisions and biopsies
- Educated patients on skincare routines and post-treatment care.
- Prepared examination rooms and sterilized instruments for procedures.
- Referring patients to MOHS surgery after cancerous callback
- Benign call callbacks
- KOH Prep
Front Desk Sales Associate
Three Ways Beautiful Salon and Spa
Gainesville, VA
08.2023 - 07.2024
- Curated and posted engaging content on social media accounts to showcase stylist work and attract clients.
- Engaged with potential clients through Yelp and email, following up on inquiries submitted via website.
- Worked with contracts for bridal parties and prom make overs.
- Learned each stylist's skill sets to bring them the correct clients.
- Managed the front desk area, including answering phones, responding to emails, and scheduling appointments.
- Organized merchandise displays according to company standards for optimal visibility.
- Conducted inventory checks and restocked shelves.
- Resolved customer complaints effectively, enhancing client satisfaction and loyalty.
- Utilized cash register to process transactions and maintain accurate records of daily sales.
Medical Assistant
Forefront Dermatology
Fairfax, VA
07.2021 - 05.2023
- Documented medical data in patient charts, facilitating accurate records.
- Organized charts before each patient visit to ensure that all relevant information is available during the exam.
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
- Cleaned treatment rooms and medical instruments, complying with infection control standards.
- Administered injections per physician orders while adhering to safety guidelines set forth by the facility's policy manual.
- Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing.
- Stocked supplies and instruments for examination rooms.
- Supported physicians in examinations, procedures, and diagnostic tests.
Medical Assistant/Receptionist
Integrated Neurology Services
Falls Church, VA
12.2019 - 04.2021
- Checked patients in and out through our EMR system
- Scheduled patient appointments and maintained electronic medical records.
- Collected and verified patient information for accurate medical records.
- Coordinated with pharmacies and insurance companies to secure prior authorizations for patient medications and procedures.
- Collaborated with front desk team to ensure smooth patient flow and minimize wait times.
- Provided support to physicians during patient exams or procedures.
- Oversaw front desk operations, including filing, sorting mail, and faxing documents to maintain organized workflow.
- Scanned documents into EMR systems accurately and efficiently.
- Assisted with coding of medical forms for billing purposes.
- Processed payment transactions for cash, checks, and credit and debit cards.
- Maintained confidentiality of personal and financial information, protecting patient rights and complying with HIPAA regulations.
Education
Master of Science - Healthcare Administration with a concentration in community health
ECPI University
Virginia Beach, VA06.2025
Bachelor of Science - Healthcare Administration
ECPI University
Virginia Beach, VA05.2023
Skills
- Patient care
- Medication administration
- Phlebotomy
- EMR documentation
- Medical coding
- Inventory management
- Appointment scheduling
- Front desk operations
- Customer relationship management
- Conflict resolution
- Team collaboration
- Time management
- Telehealth coordination
- Communicating with patient families
- Problem solving
- Infection control procedures
- Analytical decision-making skills
- Immunization administration
- Patient assessments and care
- Equipment sterilization
- Medical terminology
- Clinical applications
- Suture removal
- EKG set up and monitoring
- Electronic medical records
- Medical records confidentiality
- EKG administration
- EMR / EHR
- Vital sign monitoring
Certification
- CPR Certification
- AED Certification
- BLS Certification
- Radiology Certification
- X-Ray Certification
- Driver's License
- First Aid Certification
- OSHA 30
- RMA
Timeline
Medical Assistant
Reston Dermatology
06.2025 - 10.2026
Front Desk Sales Associate
Three Ways Beautiful Salon and Spa
08.2023 - 07.2024
Medical Assistant
Forefront Dermatology
07.2021 - 05.2023
Medical Assistant/Receptionist
Integrated Neurology Services
12.2019 - 04.2021
Master of Science - Healthcare Administration with a concentration in community health
ECPI University
Bachelor of Science - Healthcare Administration
ECPI University