Dedicated crew trainer with proven skills in customer service, cash handling, and employee training. Committed to maintaining cleanliness and enhancing team performance to achieve sales goals.
Overview
5
5
years of professional experience
Work History
Crew Trainer
McDonald's
Plainfield
08.2025 - Current
Trained new crew members on operational procedures and customer service standards.
Assisted in maintaining cleanliness and organization of workstations during peak hours.
Supported team in achieving daily sales targets through effective training practices.
Provided ongoing feedback to crew members to enhance performance and efficiency.
Crew Member
McDonald's
Bay City, MI
05.2025 - 08.2025
Took orders, prepared meals, and collected payments.
Worked front counter, drive-thru and other areas.
Resolved customer complaints promptly, fostering a positive dining experience.
Worked well with teammates and accepted coaching from management team.
Crew Member
Kentucky Fried Chicken
Bay City, MI
06.2021 - 08.2024
Delivered exceptional customer service, ensuring satisfaction and repeat business.
Operated kitchen equipment efficiently, maintaining high standards of food safety.
Collaborated with team members to streamline operations during peak hours.
Trained new crew members on procedures and best practices for service quality.