Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgan Steff

Belmont,MI

Summary

Dedicated crew trainer with proven skills in customer service, cash handling, and employee training. Committed to maintaining cleanliness and enhancing team performance to achieve sales goals.

Overview

5
5
years of professional experience

Work History

Crew Trainer

McDonald's
Plainfield
08.2025 - Current
  • Trained new crew members on operational procedures and customer service standards.
  • Assisted in maintaining cleanliness and organization of workstations during peak hours.
  • Supported team in achieving daily sales targets through effective training practices.
  • Provided ongoing feedback to crew members to enhance performance and efficiency.

Crew Member

McDonald's
Bay City, MI
05.2025 - 08.2025
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Resolved customer complaints promptly, fostering a positive dining experience.
  • Worked well with teammates and accepted coaching from management team.

Crew Member

Kentucky Fried Chicken
Bay City, MI
06.2021 - 08.2024
  • Delivered exceptional customer service, ensuring satisfaction and repeat business.
  • Operated kitchen equipment efficiently, maintaining high standards of food safety.
  • Collaborated with team members to streamline operations during peak hours.
  • Trained new crew members on procedures and best practices for service quality.

Education

No Degree - Elementary Education

Saginaw Valley State University
Saginaw, MI
06-2029

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership
  • Cleaning and sanitation
  • POS systems

Timeline

Crew Trainer

McDonald's
08.2025 - Current

Crew Member

McDonald's
05.2025 - 08.2025

Crew Member

Kentucky Fried Chicken
06.2021 - 08.2024

No Degree - Elementary Education

Saginaw Valley State University
Morgan Steff