Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Morgan Taylor

Palm Coast,FL

Summary

Knowledgeable and dedicated customer service professional with extensive experience in banking. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

13
13
years of professional experience
3
3
years of post-secondary education

Work History

Customer Service Associate/Personal Banker

C.S.A
  • Engaged in proactive sales and customer service activities including teller transactions, cross-selling bank products and loans.

Caregiver

Home Health-Aid
01.2020 - Current
  • For client/booking for client

Tutor

PNC Bank
08.2015 - 01.2020
  • Students from 6th-12th grade with Algebra 1 & 2, Pre-Calculus, and AP Statistics.

Tutor

08.2012 - 05.2015

Head Shift Leader

Sally's Ice Cream
01.2011 - 08.2012
  • Managed and counted bank/profits of company
  • Head supervisor of staff
  • Customer service consultant
  • Maintained key to company/In charge of opening and closing of business
  • Made Shift Schedules with 10+ employees
  • Ordered tubs/supplies when needed.

Education

B.S - Business Economics

University of South Florida
08.2013 - 05.2015
- Financial Accounting, Principles of Finance, Managerial Accounting, Intermediate Microeconomic Theory, Applied Statistics, Mathematical Statistics

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St. Petersburg College
08.2012 - 05.2013
Dean’s list Honors Society

Skills

Proficient withundefined

Accomplishments

    Certified in Anti-Money Laundering and Intelligence Analysis (2014) - Citi Group

    Phi Sigma Theta National Honor Society (2014)

    Omicron Delta Epsilon (2014) - International Honor Society in Economics

    Tau Sigma National Honor Society (2013-present)

    4 Years of Service and Outstanding Employee Award- (2018 PNC)

Timeline

Caregiver - Home Health-Aid
01.2020 - Current
Tutor - PNC Bank
08.2015 - 01.2020
University of South Florida - B.S, Business Economics
08.2013 - 05.2015
Tutor -
08.2012 - 05.2015
St. Petersburg College - ,
08.2012 - 05.2013
Head Shift Leader - Sally's Ice Cream
01.2011 - 08.2012
Customer Service Associate/Personal Banker - C.S.A

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Morgan Taylor