Morgan Taylor
TJ Maxx, TJX Companies
Gilford,NH
8
years of professional experience
Compassionate Direct Care Specialist experienced in patient care, disability support, and crisis response. Delivered consistent client progress through daily living assistance, relationship building, and adherence to HIPAA compliance. Focused on promoting independence and community integration while maintaining client dignity and safety.
Work History
Direct Care Specialist
5 Years 3 Months- Delivered person-centered support with daily living activities, promoting independence and dignity.
- Assisted with medication administration, following care plans and safety protocols.
- Supported community integration through transportation, errands, and scheduled activities.
- Documented care updates, behavioral observations, and incident reports accurately in required systems.
- Monitored client needs, responding calmly to behavioral changes and crisis situations.
- Collaborated with interdisciplinary teams to reinforce individualized service goals.
- Maintained confidential records and communicated progress with supervisors and family members.
Store Associate
8 Years 5 Months- Delivered customer service on sales floor, resolving questions and guiding merchandise selections.
- Processed cash, credit, and returns accurately at register while maintaining transaction speed.
- Replenished merchandise and organized stockroom to support efficient floor recovery and product availability.
- Executed markdowns, price changes, and signage updates to maintain accurate store presentation.
- Maintained fitting room standards by organizing items, returning merchandise, and supporting sales floor flow.
- Monitored store areas for shrink risks and followed loss prevention procedures consistently.
Education
Associate of Science - Addiction Counseling
Skills
Daily living support
Behavioral flexibility
De-escalation techniques
Mental health awareness
Emotional intelligence
Client confidentiality
Boundary setting
Disability support
Problem-solving
Time management
Multitasking and organization
Task prioritization
Adaptability and flexibility
Empathetic support
Relationship building
Adaptability
Punctuality
Timeline
Direct Care Specialist
Lakes Region Community Services
08.2021 - CurrentRead More
Store Associate
TJ Maxx, TJX Companies
06.2018 - CurrentRead More
NHTI
Associate of Science from Addiction Counseling
Read More