Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgan Traini

Kettering

Summary

Highly motivated and detail-oriented professional. Excels at communication, organization, and learning. Skilled in administrative roles, customer service, leadership, and teamwork.

Overview

8
8
years of professional experience

Work History

New Hire Coordinator - Payroll

The Reynolds & Reynolds Company
Kettering, OH
02.2026 - Current
  • Approves onboarding paperwork and completes data entry across multiple systems.
  • Conducts audits for data entry to ensure accuracy, compliance, and efficiency across a multifaceted payroll system.
  • Collaborates effectively across departments to maintain accuracy, confidentiality, and efficiency for new associates.

FOH Supervisor

Chick-fil-A Beavercreek FSU
Beavercreek, Ohio
02.2022 - 02.2026
  • Developed, monitored, and revised operational systems for key positions in FOH to achieve business goals and consistently deliver remarkable service.
  • Administered Cow Mascot Program for 14 and 15 year olds every summer.
  • Fulfilled miscellaneous responsibilities like community events, hiring presentations, etc.
  • Conducted development meetings with team members and leadership meetings.
  • Conducted FOH audits to ensure team members are following operational standards.
  • Collaborated with other leaders to achieve annual business goals and maintain operational excellence across every part of the restaurant.

FOH Senior Team Lead

Chick-fil-A Beavercreek FSU
Beavercreek, Ohio
02.2022 - 02.2026
  • Assisted my team by responding to guest needs, helping in position, stocking supplies, identifying solutions to numerous problems, answering questions, and coaching high-quality performance.
  • Collaborated with the BOH Senior Team Lead and the FOH Team Lead to achieve positive results during every shift.
  • Actively monitored business metrics.
  • Handled numerous operations and job responsibilities in a fast-moving restaurant that generates around $40,000 in sales for each business day.
  • Coached and exemplified performance standards in the following areas: accuracy, cleanliness, food safety, hospitality, and service speed.
  • Coached and exemplified the 4 core values of Chick-fil-A Beavercreek - Service, Ownership, Integrity, Learning.

FOH Team Member

Chick-fil-A Beavercreek FSU
Beavercreek, Ohio
10.2018 - 02.2022
  • Fulfilled positions like cashier, drive-thru order taker, dining room hostess, and server.
  • Delivered remarkable service by anticipating guest needs, following hospitality models for guest recovery, and striving to exceed expectations with 2nd-mile service.
  • Equipped new team members for success by providing thorough training.
  • Cultivated foundational skills in teamwork, hospitality, and problem-solving.

Education

Bachelor of Science (B.S.) - Organizational Leadership

Point University
West Point, GA
12-2024

Certification - Theological Studies

Reformation Bible College
Sandford, FL
05-2022

Skills

  • Critical thinking
  • Attention to detail
  • Problem-solving
  • Verbal and written communication
  • Public speaking
  • Collaboration and teamwork
  • Administrative tasks
  • Customer service
  • Microsoft
  • Organization
  • Effective organization

Timeline

New Hire Coordinator - Payroll

The Reynolds & Reynolds Company
02.2026 - Current

FOH Supervisor

Chick-fil-A Beavercreek FSU
02.2022 - 02.2026

FOH Senior Team Lead

Chick-fil-A Beavercreek FSU
02.2022 - 02.2026

FOH Team Member

Chick-fil-A Beavercreek FSU
10.2018 - 02.2022

Certification - Theological Studies

Reformation Bible College

Bachelor of Science (B.S.) - Organizational Leadership

Point University