Highly motivated and detail-oriented professional. Excels at communication, organization, and learning. Skilled in administrative roles, customer service, leadership, and teamwork.
Overview
8
8
years of professional experience
Work History
New Hire Coordinator - Payroll
The Reynolds & Reynolds Company
Kettering, OH
02.2026 - Current
Approves onboarding paperwork and completes data entry across multiple systems.
Conducts audits for data entry to ensure accuracy, compliance, and efficiency across a multifaceted payroll system.
Collaborates effectively across departments to maintain accuracy, confidentiality, and efficiency for new associates.
FOH Supervisor
Chick-fil-A Beavercreek FSU
Beavercreek, Ohio
02.2022 - 02.2026
Developed, monitored, and revised operational systems for key positions in FOH to achieve business goals and consistently deliver remarkable service.
Administered Cow Mascot Program for 14 and 15 year olds every summer.
Fulfilled miscellaneous responsibilities like community events, hiring presentations, etc.
Conducted development meetings with team members and leadership meetings.
Conducted FOH audits to ensure team members are following operational standards.
Collaborated with other leaders to achieve annual business goals and maintain operational excellence across every part of the restaurant.
FOH Senior Team Lead
Chick-fil-A Beavercreek FSU
Beavercreek, Ohio
02.2022 - 02.2026
Assisted my team by responding to guest needs, helping in position, stocking supplies, identifying solutions to numerous problems, answering questions, and coaching high-quality performance.
Collaborated with the BOH Senior Team Lead and the FOH Team Lead to achieve positive results during every shift.
Actively monitored business metrics.
Handled numerous operations and job responsibilities in a fast-moving restaurant that generates around $40,000 in sales for each business day.
Coached and exemplified performance standards in the following areas: accuracy, cleanliness, food safety, hospitality, and service speed.
Coached and exemplified the 4 core values of Chick-fil-A Beavercreek - Service, Ownership, Integrity, Learning.
FOH Team Member
Chick-fil-A Beavercreek FSU
Beavercreek, Ohio
10.2018 - 02.2022
Fulfilled positions like cashier, drive-thru order taker, dining room hostess, and server.
Delivered remarkable service by anticipating guest needs, following hospitality models for guest recovery, and striving to exceed expectations with 2nd-mile service.
Equipped new team members for success by providing thorough training.
Cultivated foundational skills in teamwork, hospitality, and problem-solving.
Education
Bachelor of Science (B.S.) - Organizational Leadership
Point University
West Point, GA
12-2024
Certification - Theological Studies
Reformation Bible College
Sandford, FL
05-2022
Skills
Critical thinking
Attention to detail
Problem-solving
Verbal and written communication
Public speaking
Collaboration and teamwork
Administrative tasks
Customer service
Microsoft
Organization
Effective organization
Timeline
New Hire Coordinator - Payroll
The Reynolds & Reynolds Company
02.2026 - Current
FOH Supervisor
Chick-fil-A Beavercreek FSU
02.2022 - 02.2026
FOH Senior Team Lead
Chick-fil-A Beavercreek FSU
02.2022 - 02.2026
FOH Team Member
Chick-fil-A Beavercreek FSU
10.2018 - 02.2022
Certification - Theological Studies
Reformation Bible College
Bachelor of Science (B.S.) - Organizational Leadership
<ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited<ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited