Morgan Venglar
Clute,TX
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
1
1
year of professional experience
Work History
Personal Shopper
HEB Grocery Store
01.2023 - 08.2023
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Tracked substitutions and informed customers of changes.
Education
Foundation Preparatory Academy
Lake Jackson, TX05.2024
Skills
- Staff Training
- Active Listening
- Managing Multiple Tasks
- Quality Control
- Refund Processing
- Salesforce Knowledge
- Inbound Call Answering
- Friendly and Patient
Timeline
Personal Shopper
HEB Grocery Store
01.2023 - 08.2023
Foundation Preparatory Academy
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