Morgan Wallace
College Station,TX
Summary
Hardworking and passionate job seeker with strong social media skills eager to secure Social Media Specialist position at Satterfield Group. Ready to learn, grow, and help achieve team goals. Dedicated to commit time and effort to create long-lasting, professional relationships.
Overview
6
6
years of professional experience
Work History
Restaurant Server
Chuy's Tex-Mex
05.2023 - Current
- Cultivated warm relationships with regular customers.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
Cashier
HEB Grocery Store
10.2020 - 12.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Lifeguard
Typhoon Texas Waterpark
04.2019 - 09.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
Business Development Team Member
NIFT
01.2019 - 04.2019
- Generated connections for local businesses to the network Nift
- In charge of strategic integrations and partnerships that help the business acquire, delight, and thank customers.
- Fostered and called local merchants to help grow businesses and bring customers through their door
- Contributed to company growth by upselling products and services to customers based on their needs.
- Answered product and service questions, suggesting other offerings to attract potential customers.
Education
Bachelor of Science - Agricultural Communications And Journalism
Texas A&M University
College Station, TX05.2025
Transfer Studies -
Blinn College
Bryan, TX08.2020
High School Diploma -
Katy High School
Katy, TX05.2019
Skills
- Social Media Analysis
- Networking and relationship building
- Community Engagement
- Teamwork and Collaboration
- Problem-Solving
- Paid Advertising
- Video Editing
- Visual storytelling
- Content scheduling
- Creative Writing
Accomplishments
Boomba Ambassador
- Achieved over four thousand in sales through video content creation on social media channels for Boomba.
- Leverage social media trends and consumer behavior to create engaging visuals that resonate with Boomba's brand.
- Scheduled and created videos to capture essence of product.
Kiehl's Ambassador
- Create engaging photos to promote Kiehl's products.
- Elevate brand's visual appearance through photography.
Timeline
Restaurant Server
Chuy's Tex-Mex
05.2023 - Current
Cashier
HEB Grocery Store
10.2020 - 12.2021
Lifeguard
Typhoon Texas Waterpark
04.2019 - 09.2019
Business Development Team Member
NIFT
01.2019 - 04.2019
Bachelor of Science - Agricultural Communications And Journalism
Texas A&M University
Transfer Studies -
Blinn College
High School Diploma -
Katy High School