Morgan Washington
Chicago,US
Summary
I'm an hard worker that doesn't shy anyway from any challenge. My first experience with working was Target which is one of my biggest achievements because I was employed during the most stressful times of any companies year, the holidays, but since I'm a quick learner and determined to make everyone I work with happy and satisfied it was easy. My experience with working at the home improvement store of Menards allowed me to test my patience and fast learning skills. As well as educate me on a lot of materials used to improve a home.
Overview
2
2
years of professional experience
Work History
Cashier
Menards
11.2023 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Fulfillment Associate
Target
11.2022 - 01.2023
- Collaborated with other associates on day-to-day tasks in order to increase productivity and meet operational goals
- Collaborated with customers to pack items based on their specific desires and needs
- Received and reviewed new orders, located requested merchandise, and began processing as soon as possible
- Increased customer satisfaction by completing all returns within [Timeframe] of receipt in the fulfillment department
- Carefully packed products in appropriate-sized boxes to avoid shifting and damage during transportation
- Kept my work areas tidy and clean to promote optimal productivity and safety standards
- Assisted in the picking and loading process as needed by the business by picking and assembling orders efficiently
- Worked well with coworkers on initiatives that aimed to improve production quality and workflow in a measurable way
- Ensured that the company's safety policies were followed and that any violations were brought to management's attention
Education
Bachelor of Arts And Science - Criminology
Howard University
Washington, DC05-2028
High School -
Chicago Bulls College Prep
Chicago, IL05.2024
Skills
- Fast learner
- Order picking skills
- Customer Service
- Leadership and Team Work
- Order execution
- Communication Skills
- Adaptability
- Excellent time management
- Creativity
- Conflict Resolution
- Hardworking
- Problem Solving
- Ability to Multitask
- Decision Making
- Active Listening
- Technology
- Cleaning
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cash register operation
- Cash management
Additionalinformation - Extracurricularactivities
- Volleyball Camp, Oak Park River Forest High School, 07/17/23 - 07/27/24
- Volleyball Team, Chicago Bulls College Prep, 08/01/23 - 10/31/23
Timeline
Cashier
Menards
11.2023 - 08.2024
Fulfillment Associate
Target
11.2022 - 01.2023
High School -
Chicago Bulls College Prep
Bachelor of Arts And Science - Criminology
Howard University
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