Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lorena Hernandez

Chicago,IL

Summary

Trusted at Pete's Fresh Market with cash handling and handling customer's instacart orders. Knowledged with phone calls related to work and announcements via intercom. Team work oriented; Helped train new employees into adapting to the work environment and help around other work areas. Availability to maintain a clean environment for the satisfaction of customers.

Overview

4
4
years of professional experience

Work History

Cashier

Pete's Fresh Market
Chicago, IL
01.2022 - Current

• Deliver excellent customer service by assisting customers with any inquires or complaints

• Handle accurate transactions by authenticating any bills and providing accurate change

• Make sure to keep area clean and organized

• Assist other departments with packaging or cleaning

• Support the store with delivering instacart orders by completing and handing groceries to customers on time

Cashier

Cermak Fresh Market
Chicago, IL
08.2022 - 01.2024

• Handled customer complaints, inquires, and reimbursements

• Handled accurate cash transactions

• Cleaned and organized area

• Assisted with training

• Handled phone calls and store announcements

Education

Associate of Arts -

Harold Washington College
Chicago, IL

High School Diploma -

Uic College Prep
Chicago, IL
06-2020

Skills

  • Cash handling
  • Fast learner
  • Customer service
  • POS system operations
  • Staff training
  • Stocking

Languages

English
Spanish

Timeline

Cashier

Cermak Fresh Market
08.2022 - 01.2024

Cashier

Pete's Fresh Market
01.2022 - Current

Associate of Arts -

Harold Washington College

High School Diploma -

Uic College Prep