
Hardworking student-athlete with strong interpersonal and communication skills. Demonstrated proficiency in dealing with customers, is highly organized and excels in both written and verbal communication. A strong leader who works well under pressure and exudes a positive attitude.
Worked with new employees on procedures and policies, interacting with customers, cleaning areas, and making orders. Provided individualized instruction to match personal strengths, background, and learning style of each employee. Created complex, hand-crafted beverages based on customer preference. Addressed and resolved customer concerns to maintain brand loyalty. Greeted guests with a smile and superior customer service.
Effective Time Management
Verbal and Written Communication
Critical Thinking and Problem-solving
Customer Relationship Management
Maintains a 3.76 GPA with a recurring position on the Dean's List. Promoted after working the minimum of six months.