Morgan Williams
Source One Corp
Lucedale,MS
14
years of professional experience
Experienced data entry professional with a strong background in accurate recordkeeping, spreadsheet management, and information security. Known for attention to detail, time management, and maintaining clean, confidential data.
Work History
Data Entry Clerk
7 Years- Entered and updated customer and order records with high accuracy in database systems.
- Verified source documents for completeness, correcting discrepancies before data submission.
- Coordinated with internal teams to resolve missing information and maintain clean records.
- Organized digital and paper files to support efficient record retrieval and audit readiness.
- Maintained confidentiality while handling sensitive client and operational data.
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Created and maintained data entry logs to track data entry activities.
Produce Associate
6 Months- Inspected fruits and vegetables for quality, removing damaged items and reducing spoilage
- Rotated produce, maintaining stock freshness, presentation standards, and organized displays
- Replenished sales floor inventory using proper rotation methods and backroom stock handling
- Assisted customers with produce selection, product locations, and basic freshness guidance
- Sanitized bins, prep areas, and service tools to support food safety compliance
- Collaborated with team members to resolve stock issues and keep department running smoothly
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
Customer Service Manager
2 Years 3 Months- Led customer service operations, resolving escalated issues and maintaining service standards across front-end teams.
- Coached associates on POS procedures, returns processing, and complaint resolution to improve transaction accuracy.
- Coordinated scheduling, task coverage, and daily priorities to support efficient store service workflows.
- Monitored checkout activity, cash handling, and refund compliance to reduce errors and discrepancies.
- Trained new hires on Walmart service policies, customer recovery steps, and store communication expectations.
- Managed customer interactions with professionalism, defusing conflicts and protecting brand standards.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Cashier
3 Years 7 Months- Processed customer transactions accurately using POS registers and self-checkout systems.
- Balanced cash drawer and verified payment totals to maintain register accuracy.
- Resolved pricing discrepancies and scanned items to support efficient checkout flow.
- Assisted customers with returns, exchanges, and merchandise location requests.
- Supported front-end operations by bagging purchases and maintaining organized checkout lanes.
- Trained new cashiers on register procedures, cash handling, and customer service standards.
- Monitored checkout areas for fraud, payment issues, and compliance with store policies.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Manager
1 Year 5 Months- Directed daily store operations, ensuring consistent service, cleanliness, and workflow efficiency.
- Coordinated staff schedules, shift coverage, and labor needs to support peak business periods.
- Trained team members on POS procedures, cash handling, and customer service standards.
- Monitored inventory levels and placed supply orders to prevent product shortages.
- Enforced food safety, sanitation, and opening and closing procedures across the location.
- Resolved customer concerns promptly, maintaining positive guest experiences and repeat business.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe a professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
Education
GED
No Degree - General Studies
Skills
Data entry
Data accuracy
Data processing
Spreadsheet management
Microsoft Excel
Microsoft Excel
Information security
Team collaboration
Meticulous detail
Time management
Independent worker
Problem-solving
Data confidentiality
Timeline
Data Entry Clerk
Source One Corp
10.2019 - CurrentRead More
Produce Associate
Walmart
03.2018 - 09.2018Read More
Customer Service Manager
Walmart
12.2015 - 03.2018Read More
Cashier
Walmart
08.2014 - 03.2018Read More
Manager
Snobiz
03.2013 - 08.2014Read More
Adult Education Center
GED
Read More
Hinds Community College
No Degree from General Studies
Read More