Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
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Morgan Wolpert

Mount Joy,PA

Summary

Dedicated Retail professional with proven leadership skills and a Strong track record in delivering exceptional customer service. Quick learner with the ability to adapt to changing environments, effectively manage store operations, and support team members. Skilled in opening/closing procedures, inventory management, and maintaining a positive shopping experience that drives customer satisfaction and loyalty. Committed to fostering a welcoming environment and consistently exceeding performance expectations.

Overview

3
3
years of professional experience

Work History

Retail/Retail Keyholder

Keystone Pet Place
Mount Joy And Lancaster , PA
10.2021 - Current
  • Open and close the store.
  • Management of store (With team or individually)
  • Provided efficient customer service to clientele.
  • Scheduled grooming clients, and scheduled special orders.
  • Check-in and receive weekly/show orders.
  • Manage and delegate projects/tasks to other employees.
  • Handled administrative tasks
  • Advertise new, on-sale, or seasonal products.
  • Work with product representatives/distributors.

Education

Bachelor of Science - Business Administration And Management

University of Arizona (Online)
Tucson, AZ
01-2026

High School Diploma -

Lancaster Catholic High School
Lancaster
05-2021

Skills

  • Proficient in Microsoft Office
  • Proficient in Epicor and Lightspeed
  • Interpersonal Skills
  • Opening and closing coordination
  • Problem-solving/ Critical thinking
  • Customer Service
  • Project Management
  • Flexible/ Adaptable
  • Time Management
  • Leadership skills

Volunteer Work

  • Altar Serving- St. Peters Church, Columbia (2013 to 2022)
  • Head/ Assistant Coaching Lancaster Catholic 8U, 10U and 14U Softball Team (2021-2024)

Timeline

Retail/Retail Keyholder

Keystone Pet Place
10.2021 - Current

Bachelor of Science - Business Administration And Management

University of Arizona (Online)

High School Diploma -

Lancaster Catholic High School
Morgan Wolpert