Morgan Wright
Covina,CA
Overview
3
3
years of professional experience
1
1
Certification
Work History
Membership Sales Representative
Crunch Fitness
07.2023 - Current
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Prepared pricing agreements and contracts to close sales.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Serviced existing accounts on regular basis to maximize revenue.
- Connected customers with services based on individual needs and vendor capabilities.
- Built professional sales presentations to promote services to groups of potential customers.
Medical Executive Assistant
Renovi Integrative Medicine
10.2022 - 04.2023
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments
- Organized and coordinated conferences and monthly meetings.
- Answered high volume of phone calls and email inquiries.
- Facilitated training and onboarding for incoming office staff.
- Handled incoming and outgoing mail, email and faxes.
- Specimen Handling
- Coordinated chart prep for the doctor/ nurse practitioners daily appointments
Receptionist
Lordon Management
06.2022 - 11.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managing over 50 incoming calls per day from customers
Barista
Starbucks
03.2021 - 06.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Used POS system to accurately enter orders and process payments.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Education
No Degree - Phlebotomy
Phlebotomy Training Specialist
West Covina, CA10.2023
High School Diploma -
South Hills High School
West Covina, CA06.2021
Skills
- Team Training
- Customer Service
- Executive Support
- Professional and Mature
- Office Management
- Strong Problem Solver
Certification
- Licensed Phlebotomist CPT 1-California Department of Public Health
- Basic Life Support Certification - American Heart Association
Timeline
Membership Sales Representative
Crunch Fitness
07.2023 - Current
Medical Executive Assistant
Renovi Integrative Medicine
10.2022 - 04.2023
Receptionist
Lordon Management
06.2022 - 11.2022
Barista
Starbucks
03.2021 - 06.2022
No Degree - Phlebotomy
Phlebotomy Training Specialist
High School Diploma -
South Hills High School